This Pack is applicable for all Progresif Prepaid users with a Plan, and to all Postpaid users.
Below are the FAQs that will help guide you through:
What is Progresif ASEAN Pack?
The ASEAN Pack is an IDD Pack where you get 50 minutes to call any of the 9 ASEAN countries (Malaysia, Singapore, Philippines, Indonesia, Cambodia, Vietnam, Laos, Thailand and Myanmar) at $8.00/month on your prepaid or postpaid line.
How do I register for Progresif ASEAN Pack?
For Progresif Prepaid, you must be registered to a Prepaid Plan to purchase this pack. Simply send an SMS “AddASEAN” to 39123. You will then be subscribed to the Pack, provided you have sufficient balance in your account.
For Progresif Postpaid, you can register for the Pack at any of our stores. The Pack will show in your bill statement.
Where do calling with the Pack minutes apply to?
The Pack minutes apply to all 9 ASEAN countries listed below for both mobile and landline numbers:
- Lao PDR
Does this apply to roaming usage as well?
The ASEAN Pack minutes are not applicable for roaming usage. It can only be used when customers are connected to Progresif Network locally and will not work abroad.
What happens when my Pack expires?
For prepaid – the pack will not be automatically renewed. You will have to subscribe again when the Pack minutes finish or when the Pack expires, whichever comes first.
For Postpaid – the Pack will automatically renew the next month, and non-utilized minutes will not be carried forward.
How go I check the remaining balance in my Pack?
Prepaid customers can check their remaining Pack minutes by typing *179# and pressing Send.
Postpaid customers can do so by going in-store or calling 177.