Frequently Asked Questions
English
What is Data Add-ons Promotion?
Our mobile customers can buy Data Add-ons at a discounted price for a limited time.
Prepaid Pay-as-you-go:
| Data Add-ons | Usual Price | Promotion Price | SMS | Send to | Validity |
| 2GB | $10 | – | ADD2GB | 39123 or purchase via CARE+ app | 30 days |
| 5GB | $20 | $8.50 | ADD5GB | ||
| 10GB | $30 | $16.00 | ADD10GB |
Prepaid One Mobile
| Data Add-ons | Usual Price | Promotion Price | SMS | Send to | Validity |
| 5GB | $20 | $8.50 | ADD5GB | 39123 or purchase via CARE+ app | 30 days |
| 10GB | $30 | $16.00 | ADD10GB | ||
| 5GB | $10 | – | UPGRADE | 60 days | |
| 10GB | $20 | $18.00 | UPGRADE10GB | ||
| 20GB | $40 | $35.00 | UPGRADE20GB |
Postpaid One Mobile
| Data Add-ons | Usual Price | Promotion Price | SMS | Send to | Validity |
| 5GB | $10 | – | UPGRADE | 39100 or purchase via CARE+ app | 2 bill cycles |
| 10GB | $20 | $18.00 | UPGRADE10GB | ||
| 20GB | $40 | $35.00 | UPGRADE20GB |
Postpaid One Family – Primary Line Holder
| Data Add-ons | Usual Price | Promotion Price | SMS | Send to | Validity |
| 5GB | $10 | – | ADDFAM5GB | 39100 or purchase via CARE+ app | 2 bill cycles |
| 10GB | $20 | $18.00 | ADDFAM10GB | ||
| 40GB | $80 | – | ADDFAM40GB |
Postpaid One Family – Supplementary Line Holder
| Data Add-ons | Usual Price | Promotion Price | SMS | Send to | Validity |
| 2GB | $10 | – | ADD2GB | 39100 or purchase via CARE+ app | 30 days |
| 5GB | $20 | $8.50 | ADD5GB | ||
| 10GB | $30 | $16.00 | ADD10GB |
MORE Plan
| Data Add-ons | Usual Price | Promotion Price | SMS | Send to | Validity |
| 5GB | $10 | – | ADD5GB30 |
39100 or purchase via CARE+ app
|
30 days |
| 10GB | $20 | $18.00 | ADD10GB30 | ||
| 20GB | $40 | $35.00 | ADD20GB30 |
Note: Promotion is only valid via SMS and CARE+ app
Who can enjoy the promotion?
This promotion applies to all Prepaid and Postpaid mobile users except for YO! Prepaid.
How do I buy the Data Add-On Promotion?
Prepaid subscribers would need to make sure that you have sufficient credit balance in your account and get the promo through either SMS or the CARE+ app.
For postpaid, you can buy a Data Add-on through CARE+ app or SMS and it will be reflected in your next bill.
How can I check my data usage on my Data Add-ons?
For prepaid user, you can check your data usage through CARE+ app or by dialing *177# and send 3 for Balance Query.
For postpaid user, you can check your data usage through CARE+ App or by send text Info to 1010.
Will I receive notifications when I have used up my Data Add-on?
Yes, you will receive Data Usage notifications when you have used up 80% and 100% of your Promo Data Add-On.
Can I buy more than one Data Add-On on at a time?
Yes. Each Data Add-On will be used based on the ones added first. The customer must add on via CARE+ app within the promotion period to enjoy the discounted rate.
Will I receive notifications when my Data Add-ons is expiring?
Yes, you will be notified via SMS when your Data Add-ons is expiring.
I need further assistance, who should I talk to?
You may send us a WhatsApp message on 8220177, send us a DM on social media, call us at 177 or visit any Progresif store near you.
Bahasa Melayu
Apakah Promosi Data Tambahan?
Prepaid Pay-as-you-go:
| Data Tambahan | Harga Asal | Harga Promosi | SMS | Hantar ke | Sah Sehingga |
| 2GB | $10 | – | ADD2GB | 39123 atau dapatkannya melalui aplikasi CARE+ | 30 hari |
| 5GB | $20 | $8.50 | ADD5GB | ||
| 10GB | $30 | $16.00 | ADD10GB |
Prepaid One Mobile
| Data Tambahan | Harga Asal | Harga Promosi | SMS | Hantar ke | Sah Sehingga |
| 5GB | $10 | $8.50 | ADD5GB | 39123 atau dapatkannya melalui aplikasi CARE+ | 30 hari |
| 10GB | $20 | $16.00 | ADD10GB | ||
| 5GB | $10 | – | UPGRADE | 60 hari | |
| 10GB | $20 | $18.00 | UPGRADE10GB | ||
| 20GB | $40 | $35.00 | UPGRADE20GB |
Postpaid One Mobile
| Data Tambahan | Harga Asal | Harga Promosi | SMS | Hantar ke | Sah Sehingga |
| 5GB | $10 | – | UPGRADE | 39100 atau dapatkannya melalui aplikasi CARE+ | Bil 2 bulan |
| 10GB | $20 | $18.00 | UPGRADE10GB | ||
| 20GB | $40 | $35.00 | UPGRADE20GB |
Postpaid One Family – Primary Line Holder
| Data Tambahan | Harga Asal | Harga Promosi | SMS | Hantar ke | Sah Sehingga |
| 5GB | $10 | – | ADDFAM5GB | 39100 atau dapatkannya melalui aplikasi CARE+ | Bil 2 bulan |
| 10GB | $20 | $18.00 | ADDFAM10GB | ||
| 40GB | $80 | – | ADDFAM40GB |
Postpaid One Family – Supplementary Line Holder
| Data Tambahan | Harga Asal | Harga Promosi | SMS | Hantar ke | Sah Sehingga |
| 5GB | $10 | – | ADD2GB | 39100 atau dapatkannya melalui aplikasi CARE+ | 30 hari |
| 10GB | $20 | $8.50 | ADD5GB | ||
| 40GB | $80 | $16.00 | ADD10GB |
MORE Plan
| Data Tambahan | Harga Asal | Harga Promosi | SMS | Hantar ke | Sah Sehingga |
| 5GB | $10 | – | ADD5GB30 |
39100 atau dapatkannya melalui aplikasi CARE+
|
30 hari |
| 10GB | $20 | $18.00 | ADD10GB30 | ||
| 20GB | $40 | $35.00 | ADD20GB30 |
Nota: Promosi ini hanya sah melalui SMS dan aplikasi CARE+
Siapakah yang boleh menikmati promosi ini?
Promosi ini boleh dinikmati oleh semua pelanggan mobile Prepaid dan Postpaid kecuali YO! Prepaid.
Bagaimanakah cara untuk membeli promosi Tambahan Data?
Bagaimanakah cara untuk mengetahui penggunaan data pada data tambahan saya?
Bagi pengguna prepaid, awda boleh menyemak penggunaan data awda melalui aplikasi Progresif Care atau dail ke *177# dan hantar 3 untuk Balance Query.
Bagi pengguna postpaid, awda boleh menyemak penggunaan data awda melalui aplikasi CARE+ atau hantar teks Info ke 1010.
Adakah saya akan menerima notifikasi apabila data tambahan saya telah habis digunakan?
Ya, awda akan menerima notifikasi bagi pengunaan data apabila pemakaian data awda telah mencapai 80% dan 100%.
Bolehkah saya membeli lebih daripada satu data tambahan pada satu masa?
Ya. Awda boleh membeli lebih dari satu tambahan promo dan pastikan awda membeli add-on melalui aplikasi CARE+untuk menikmati harga diskaun. Data tambahan yang terawal akan di gunakan terlebih dahulu sebelum penambahan data yang baru digunakan.
Adakah saya akan menerima notifikasi apabila data tambahan saya telah tamat tempoh?
Ya, awda akan diberitahu melalui SMS apabila data tambahan awda telah tamat tempoh.
Saya memerlukan keterangan lebih lanjut, dimanakah boleh saya menghubungi?
Awda boleh menghantar pesanan Whatsapp ke 8220177, pesanan DM di Media Sosial Progresif, menghubungi 177 atau mengunjungi mana-mana cawangan Progresif yang berdekatan.