Frequently Asked Questions

English

What is Data Add-ons Promotion?

Our mobile customers can buy Data Add-ons at a discounted price for a limited time.

Prepaid Pay-as-you-go:

Data Add-ons Usual Price Promotion Price SMS Send to Validity
2GB $10 ADD2GB 39123 or purchase via CARE+ app 30 days
5GB $20 $8.50 ADD5GB
10GB $30 $16.00 ADD10GB

 

Prepaid One Mobile

Data Add-ons Usual Price Promotion Price SMS Send to Validity
5GB $20 $8.50 ADD5GB 39123 or purchase via CARE+ app 30 days
10GB $30 $16.00 ADD10GB
5GB $10 UPGRADE 60 days
10GB $20 $18.00 UPGRADE10GB
20GB $40 $35.00 UPGRADE20GB

 

Postpaid One Mobile

Data Add-ons Usual Price Promotion Price SMS Send to Validity
5GB $10 UPGRADE 39100 or purchase via CARE+ app 2 bill cycles
10GB $20 $18.00 UPGRADE10GB
20GB $40 $35.00 UPGRADE20GB

 

Postpaid One Family – Primary Line Holder

Data Add-ons Usual Price Promotion Price SMS Send to Validity
5GB $10 ADDFAM5GB 39100 or purchase via CARE+ app 2 bill cycles
10GB $20 $18.00 ADDFAM10GB
40GB $80 ADDFAM40GB

 

Postpaid One Family – Supplementary Line Holder

Data Add-ons Usual Price Promotion Price SMS Send to Validity
2GB $10 ADD2GB 39100 or purchase via CARE+ app 30 days
5GB $20 $8.50 ADD5GB
10GB $30 $16.00 ADD10GB

 

MORE Plan

Data Add-ons Usual Price Promotion Price SMS Send to Validity
5GB $10 ADD5GB30

39100 or purchase via CARE+ app

 

30 days
10GB $20 $18.00 ADD10GB30
20GB $40 $35.00 ADD20GB30

 

Note: Promotion is only valid via SMS and CARE+ app

Who can enjoy the promotion?

This promotion applies to all Prepaid and Postpaid mobile users except for YO! Prepaid.

How do I buy the Data Add-On Promotion?

Prepaid subscribers would need to make sure that you have sufficient credit balance in your account and get the promo through either SMS or the CARE+ app.

For postpaid, you can buy a Data Add-on through CARE+ app or SMS and it will be reflected in your next bill.

How can I check my data usage on my Data Add-ons?

For prepaid user, you can check your data usage through CARE+ app or by dialing *177# and send 3 for Balance Query.

For postpaid user, you can check your data usage through CARE+ App or by send text Info to 1010.

Will I receive notifications when I have used up my Data Add-on?

Yes, you will receive Data Usage notifications when you have used up 80% and 100% of your Promo Data Add-On.

Can I buy more than one Data Add-On on at a time?

Yes. Each Data Add-On will be used based on the ones added first. The customer must add on via CARE+ app within the promotion period to enjoy the discounted rate.

Will I receive notifications when my Data Add-ons is expiring?

Yes, you will be notified via SMS when your Data Add-ons is expiring.

I need further assistance, who should I talk to?

You may send us a WhatsApp message on 8220177, send us a DM on social media, call us at 177 or visit any Progresif store near you.

Bahasa Melayu

Apakah Promosi Data Tambahan?

Prepaid Pay-as-you-go:

Data Tambahan Harga Asal Harga Promosi SMS  Hantar ke Sah Sehingga
2GB $10 ADD2GB 39123 atau dapatkannya melalui aplikasi CARE+ 30 hari
5GB $20 $8.50 ADD5GB
10GB $30 $16.00 ADD10GB

 

Prepaid One Mobile

Data Tambahan Harga Asal Harga Promosi SMS  Hantar ke Sah Sehingga
5GB $10 $8.50 ADD5GB 39123 atau dapatkannya melalui aplikasi CARE+ 30 hari
10GB $20 $16.00 ADD10GB
5GB $10 UPGRADE 60 hari
10GB $20 $18.00 UPGRADE10GB
20GB $40 $35.00 UPGRADE20GB

 

Postpaid One Mobile

Data Tambahan Harga Asal Harga Promosi SMS Hantar ke Sah Sehingga
5GB $10 UPGRADE 39100 atau dapatkannya melalui aplikasi CARE+ Bil 2 bulan
10GB $20 $18.00 UPGRADE10GB
20GB $40 $35.00 UPGRADE20GB

 

Postpaid One Family – Primary Line Holder

Data Tambahan Harga Asal Harga Promosi SMS  Hantar ke Sah Sehingga
5GB $10 ADDFAM5GB 39100 atau dapatkannya melalui aplikasi CARE+ Bil 2 bulan
10GB $20 $18.00 ADDFAM10GB
40GB $80 ADDFAM40GB

 

Postpaid One Family – Supplementary Line Holder

Data Tambahan Harga Asal Harga Promosi SMS  Hantar ke Sah Sehingga
5GB $10 ADD2GB 39100 atau dapatkannya melalui aplikasi CARE+ 30 hari
10GB $20 $8.50 ADD5GB
40GB $80 $16.00 ADD10GB

 

MORE Plan

Data Tambahan Harga Asal Harga Promosi SMS  Hantar ke Sah Sehingga
5GB $10 ADD5GB30

 

39100 atau dapatkannya melalui aplikasi CARE+

 

30 hari
10GB $20 $18.00 ADD10GB30
20GB $40 $35.00 ADD20GB30

 

Nota: Promosi ini hanya sah melalui SMS dan aplikasi CARE+

Siapakah yang boleh menikmati promosi ini?

Promosi ini boleh dinikmati oleh semua pelanggan mobile Prepaid dan Postpaid kecuali YO! Prepaid.

Bagaimanakah cara untuk membeli promosi Tambahan Data?

Untuk pengguna prepaid, awda perlu memastikan awda mempunyai baki kredit yang mencukupi dalam akaun awda dan membeli melalui SMS atau aplikasi CARE+.

Untuk pengguna postpaid, awda boleh membeli melalui aplikasi CARE+ atau SMS dan akan masuk ke bil awda yang seterusnya.

Bagaimanakah cara untuk mengetahui penggunaan data pada data tambahan saya?

Bagi pengguna prepaid, awda boleh menyemak penggunaan data awda melalui aplikasi Progresif Care atau dail ke *177# dan hantar 3 untuk Balance Query.

Bagi pengguna postpaid, awda boleh menyemak penggunaan data awda melalui aplikasi CARE+ atau hantar teks Info ke 1010.

Adakah saya akan menerima notifikasi apabila data tambahan saya telah habis digunakan?

Ya, awda akan menerima notifikasi bagi pengunaan data apabila pemakaian data awda telah mencapai 80% dan 100%.

Bolehkah saya membeli lebih daripada satu data tambahan pada satu masa?

Ya. Awda boleh membeli lebih dari satu tambahan promo dan pastikan awda membeli add-on melalui aplikasi CARE+untuk menikmati harga diskaun. Data tambahan yang terawal akan di gunakan terlebih dahulu sebelum penambahan data yang baru digunakan.

Adakah saya akan menerima notifikasi apabila data tambahan saya telah tamat tempoh?

Ya, awda akan diberitahu melalui SMS apabila data tambahan awda telah tamat tempoh.

Saya memerlukan keterangan lebih lanjut, dimanakah boleh saya menghubungi?

Awda boleh menghantar pesanan Whatsapp ke 8220177, pesanan DM di Media Sosial Progresif, menghubungi 177 atau mengunjungi mana-mana cawangan Progresif yang berdekatan.