The Prepaid One Mobile is a Prepaid plan that provides customers with the flexibility to adjust how much data they get every month. It allows them to carryover any unused data to the following month, and they get unlimited local calls and Text to any local network.

Yes, it will be 4G+ enabled. All new plans are 4G enabled.

There are three monthly Base Plans:

1. One Mobile 1GB Plan at $10.00
2. One Mobile 5GB Plan at $20.00
3. One Mobile 10GB Plan at $30.00

All Base Plans come with Unlimited local calls and Text to all local networks.

You can add or upgrade data at 5GB for $10 at any time. Any unused data that you do not finish using this month will carry over to the next month.

A prepaid starter pack is $25.00, and it comes with $25 pre-loaded credit balance.

Y0u can subscribe via Progresif Care app or through Text:

The Plan charge will be deducted off your credit balance.

You’ll have to have enough credit balance first and then subscribe via the Progresif Care app or through Text to 39123:

The One Mobile base plan is valid for 1 month and you must have enough credit to renew the next month.

The Text to 39123 is not case-sensitive

You can add 5GB data any time for $10 by sending a Text:

The charge will be deducted off your credit balance.

Yes, it renews monthly and the renewal charge is deducted off the credit balance.

No – you will go back to PAYG until you TopUp your line within 1 month of the renewal date and have enough credit for the Plan renewal.

Yes, any unused data from Base plan or Added data will be carried over to the next month.

Scenario:

1. Customer subscribes to One Mobile 1GB Plan for $10 on 1^st
2. One Mobile 1GB Plan will be valid from 1^stFebruary to 1^st
3. On 15^th February, the customer only has 100MB data left on the One Mobile 1GB Plan.
4. On 15^th February, the customer adds 5GB data by sending Text “Upgrade” or “Yes” to 39123 for $10. The 5GB will be added to the Base Plan data (100MB). The customer will then have a total of 5GB + 100MB that he can carry over to the next month if he does not use it up this month.
5. If the customer does not add on any more data, the Data will be removed by the end of the next month (April). He will have to renew his monthly One Mobile 1GB Plan to continue enjoying the One Mobile Plan.

No, you must maintain their monthly One Mobile Plan and renew it every month in order to add more data.

You can dial *179# and press Send. You can then see your:

1. Credit balance
2. Validity of your One Mobile Base plan
3. Remaining Data and validity of your One Mobile Data Adds
4. TopUp Bonus

No, this 5GB Data Add is only applicable for Prepaid One Mobile customers.

No. Data will be cut off, and you will not be charged. To continue using data, you have to TopUp to renew your One Mobile Base Plan.

You can send a removal Text to 39123:

You can send a removal Text of their current plan and subscribe to the Plan you want.

First remove:

Then Add:

Annual License fee is chargeable as per guidelines set by AITI. Progresif is currently subsidising it for our customers. When anything changes, we will let you know.

You may reach out to us on social media, call us at 177 or visit any Progresif store near you.