21 February 2022 – Progresif Sdn Bhd today announced the launch of their new and improved Progresif Care+. With this launch, Progresif customers can now access their accounts, through the Progresif Care+ website and via the mobile app. The development of the app establishes their progress towards digital transformation and reinforces their commitment to providing a Customer Service experience revolutionized through technology.
The all-new Progresif Care+ aims to enhance customers experience through improved access, allows control, and management of their accounts easily. The rollout of a new app offers customers an updated dashboard that offers a plan breakdown overview of the account and seamlessly links multiple numbers into one account.
Progresif customers will also have direct access to new products and promotions through the Care+ app. Bill payments are now simpler through the app as it offers saving card details securely, giving subscribers the freedom to manage their accounts on the go.
The app also introduces the Loyalty and Rewards program by which customers can accumulate loyalty points when paying their bills within the app. The enhanced Care+ gives a better level of convenience for their customers, to bring customers simple, convenient, and efficient solutions to their customers’ needs beyond connectivity.
Additionally, Progresif is introducing an e-gifting experience that offers diverse types of vouchers from health from Helmi Abdullah Fitness to iTunes and Spotify codes.
Progresif’s Chief Commercial and Digital Officer Adi Iskandar bin Haji Basri commented on the enthusiasm behind the new app, “At Progresif, we are dedicated to creating innovative products and customer experiences. We want our customers to experience the wonders of connection by delivering uncompromising services to our customers. We are immensely proud of this development of propelling the app to the next level. There are a lot more instore for Progresif this year and we cannot wait to share with everyone.”
Progresif Care+ is now available for free on the App Store for iOS users or Google Play Store for Android users. Subscribers can also visit the website at care.progresif.com.