At Progresif we pride ourselves on offering innovative and affordable data plans that are always transparent – so what you see, is what you get. But with our awesome new promotional Lifestyle Rewards Vouchers we do you one better – get what you see, and much, much more. Learn more about these rewards and where you can use them below!

Frequently Asked Questions

English
What is a Progresif Lifestyle Reward Voucher?

A Progresif Lifestyle Reward Voucher is a promotional bonus voucher that you receive when you sign up to some of our new Home WiFi plans.

The Lifestyle Rewards Vouchers carry a monetary value of either $100, $200 or $500 with each voucher connected to a different Home WiFi Plan. Lifestyle Rewards Vouchers may be used at a number of popular retail outlets around Brunei.

Customers who receive the Lifestyle Rewards Voucher will also have first month FREE on their Home WiFi plan and receive a FREE 3-month subscription to Progresif Media.

How can I get the Lifestyle Rewards Voucher?

You can get the Voucher when you Sign-Up/Port-in (Switch) or Upgrade to the new Home WiFi Plans from 26th March to 31st August 2021.

What are the conditions that must be met to get the Lifestyle Rewards Voucher?
# SCENARIOS 1st Month Months 2-12 (11 mths) Months 13-18 REWARDS
1 *Pre-Signings from DST/Imagine to Home Unlimited 50Mbps/500GB (Customers with existing contracts with DST & Imagine) Free $55/mth $59/mth $100 Voucher
Progresif Media
(3 Months)
2 *Pre-Signings from DST/Imagine to One Home 100Mbps/250GB (Customers with existing contracts with DST & Imagine) Free $55/mth $59/mth $100 Voucher
Progresif Media
(3 Months)
3 Port-Ins (Switch) to either Home Unlimited 50Mbps/500GB Free $55/mth $59/mth $100 Voucher
Progresif Media
(3 Months)
4 Port-Ins (Switch) to One Home 100Mbps/250GB Free $55/mth $59/mth $100 Voucher
Progresif Media
(3 Months)
5 New Sign-Ups to Home Unlimited 50Mbps/500GB $55/mth $55/mth $59/mth $100 Voucher
or
$100 installation
Progresif Media
(3 Months)
6 New Sign-Ups to One Home 100Mbps/250GB $55/mth $55/mth $59/mth $100 Voucher
or
$100 installation
Progresif Media
(3 Months)
7 Upgrade from new One Home 20Mbps/50GB and/or 50Mbps/125GB plan to either Home Unlimited 50Mbps/500GB or One Home 100Mbps/250GB $55/mth $55/mth $59/mth $100 Voucher
Progresif Media
(3 Months)
8 Upgrade from One Home 100Mbps/250GB to Home Unlimited 50Mbps/500GB $55/mth $55/mth $59/mth $100 Voucher
Progresif Media
(3 Months)
11 Port-Ins/Pre-Signing to Home Unlimited 100Mbps/1.5TB Free $150/month $150/month $200 Voucher
Progresif Media
(3 Months)
12 Port-Ins/Pre-Signing to Home Unlimited 100Mbps/2TB Free $175/mth $175/mth $200 Voucher
Progresif Media
(3 Months)
13 Port-Ins/Pre-Signing to Home Unlimited 200Mbps/2.5TB Free $300/mth $300/mth $500 Voucher
Progresif Media
(3 Months)
14 New Sign-ups to Home Unlimited 100Mbps/1.5TB $150/mth $150/mth $150/mth $200 Voucher
Progresif Media
(3 Months)
15 New Sign-ups to Home Unlimited 100Mbps/2TB $175/mth $175/mth $175/mth $200 Voucher
Progresif Media
(3 Months)
16 New Sign-ups to Home Unlimited 200Mbps/2.5TB $300/mth $300/mth $300/mth $500 Voucher
Progresif Media
(3 Months)
17 Upgrade to Home Unlimited 100Mbps/1.5TB $150/mth $150/mth $150/mth $200 Voucher
Progresif Media
(3 Months)
18 Upgrade to Home Unlimited 100Mbps/2TB $175/mth $175/mth $175/mth $200 Voucher
Progresif Media
(3 Months)
19 Upgrade to Home Unlimited 200Mbps/2.5TB $300/mth $300/mth $300/mth $500 Voucher
Progresif Media
(3 Months)
I am a Progresif Home WiFi customer. Can I upgrade or downgrade to the new plans under this campaign?

Yes, you can make a request to upgrade or downgrade your existing plan.

If you are an existing Home WiFi customer without a contract;

  • To downgrade, there will be a $10 administration fee.
  • To upgrade, there are no processing fees. It is free!

You are also required to pay any outstanding bills & your line will be tied to an 18-month contract.

If you are an existing Home WiFi customer with a contract;

  • To downgrade, you will need to pay penalties for remaining contract months, any outstanding bills and a $10 administration fee.
  • To upgrade, there are no processing fees. It is free! Your contract will revert as the first month of an 18-month contract. Additionally, you will need to pay any outstanding bills.
If I change (upgrade or downgrade) my current home WiFI plan to another plan, will my base and/or data add-on carryover to my new plan?

No. Due to the change in plans, you won’t be able to keep remaining data GB from your previous plan or add-on when you change or upgrade to a new plan.

What is Pre-Signing?

Pre-Signing refers to customers who are still under contracts with DST & Imagine for their Home WiFi.

These customers can do Pre-Signing with Progresif, meaning they can pre-register for the $59 (Promo $55*) plans before their DST & Imagine contract has ended.

They will be contacted by a Progresif Sales Staff when their contract end period is near, and can then go to a Progresif Store to Sign-Up for Home WiFi to enjoy the promotional price and other rewards.

What are the terms for a Pre-Signing customer to be eligible to register for the Promotional Home WiFi deal with Lifestyle Rewards Vouchers?

1.Customers must Pre-Sign for a relevant new Progresif Home WiFi plan between 26th March to 31st August 2021.

2.After Pre-Signing, customers must then complete their existing contract (with other service provider) and register to their new Progresif Home WiFi Plan before 31st November 2022.

If I Pre-Sign, when will I get my free Lifestyle Rewards Voucher?

You will get your free Voucher once you successfully register for the Progresif Home WiFi Plan after your contract with your previous service provider has ended.

Is there free $100 installation for the new Home WiFi Plans?

Installation is Free for All Port-ins (Switch).

Please refer table below for New Sign-Ups during the Voucher Promotion:

One Home  
Speed (Mbps) Data (GB) Price  
100 250  $  55.00* Free $100 voucher or Free $100 installation
       
Home Unlimited  
Speed (Mbps) Data (GB) Price  
50 500  $  55.00* Free $100 Voucher or Free $100 installation
100 1500  $  150.00 Free $100 installation
100 2000  $  175.00 Free $100 installation
200 2500  $  300.00 Free $100 installation

*Promotion price for first 12 months. Promotion is valid until 30th June 2021

How many times can I get a Lifestyle Rewards Voucher?

Once. You are only entitled to 1 Lifestyle Rewards Voucher per Home WiFi Plan Sign-Up.

Where can I get the vouchers from Progresif?

You can get a Voucher from any Progresif store (BIA, Times Square, The Mall, KB Sentral, Seria, Yayasan).

When is the Campaign period?

The Campaign period is 26th March to 31st August 2021.

Where can I use the Lifestyle Rewards Vouchers?
You can use the vouchers for any purchase at the following shops;

  Shop Address
1 Incomm (Samsung Experience Store) Unit 6 & 7, Block D Abdul Razak Complex, Jalan Gadong Bandar Seri Begawan, Brunei Muara, BE3519
Incomm (The Mall Branch) Unit 2.41, 2nd Floor, The Mall Abdul Razak Complex, Jalan Gadong Bandar Seri Begawan, Brunei Muara, BE3519
Incomm (Seria Branch) No. 41, Jalan Bunga Melor Seria, Belait
Incomm (Kiulap Branch) Unit 8, Ground Floor, Shakirin Complex, Kampong Kiulap, Bandar Seri Begawan
2 Game Central (Qlap Mall Branch) Toysplay, No Unit L2/12 1st Floor Bangunan Seri Qlap Mall
Kampong Kiulap
Bandar Seri Begawan BE1518
Brunei Muara
Brunei Darussalam
Game Central (Gadong Central Branch) Unit 18, Ground Floor, Block B, Bangunan Gadong Central Simpang 21 Bandar Seri Begawan, Brunei
3 Netcom (Kiulap Showroom) Unit A2,Ground Floor,Setia Kenangan Complex, Kg. Kiulap, BE1518, B.S.B.,Brunei Darussalam
Netcom (The Mall) No: 2.44, 2nd Floor, The Mall Gadong, B.S.B, Brunei Darussalam.
Netcom (Time Square) First Floor, Time Square Shopping Complex, Simpang 13-29, Jalan Berakas
Netcom (Kuala Belait) Unit 17, Blk B, Bangunan Hj Karim Dan Anak-Anak, Jln Jaya Negara, Kuala Belait.
4 Digital World Sublot 21,25360 Pengkalan Gadong, Jalan Gadong, Bandar Seri Begawan
5 Chong Hock Computers Simpang 88 Block A, A4 HAU MAN YONG COMPLEX, jalan Komersial kiulap, Bandar Seri Begawan BE1518
6 Game On IG: gameon.bn

 

What are the terms and conditions of the Vouchers?

1. The Voucher is valid until 30th November 2021 and can be redeemed at any Progresif store.

2. The Voucher for Pre-Signed customers contracted on competitor services will have a validity until 31st March 2022.

3. This Voucher with QR code must be presented to the vendor upon use.

4. This Voucher will only be usable in one of the below vendors (See Question 11)

5. This Voucher cannot be split into separate purchases with different vendors. It must be utilized only through one vendor.

6. This Voucher only can be used once.

7. This Voucher is not refundable or exchangeable for cash and any unused balance will not be refunded. Any exceeding amount will have to be paid by the customer.

8. Strictly no extension of the expiry date from the date of issue will be allowed.

9. The management retains the right to reject any Voucher that has been tampered with or found in any way unacceptable.

10. Progresif is not responsible if a Voucher is lost, stolen, damaged or destroyed and no replacement will be provided in these circumstances.

11. Not applicable for online Purchase or App purchase.

How can I present the Voucher to the shops when making a purchase?

You can print out or present (on your phone) the Voucher and QR code at the shop you choose to purchase from.

How many times can I scan the QR code?

Once. So if you attempt to scan your QR code more than once, it will fail.

Can Progresif print the Vouchers for me?

Yes. Progresif can offer this as an option.

Bahasa Melayu
Apakah Baucar Progresif Lifestyle Reward ini?
Baucar Progresif Lifestyle Reward ini adalah baucar tawaran yang akan awda terima apabila mendaftar ke sesetengah pelan terpilih Home WiFi terbaru kami.

Baucar Lifestyle Reward ini terdiri dari baucar bernilai $100,$200 atau $500 tergantung kepada Pelan Home WiFi yang didaftar. Baucar Lifestyle Rewards ini boleh digunakan dibeberapa kedai diseluruh Brunei.

Pelanggan yang menerima Baucar Lifestyle Rewards ini juga akan menerima PERCUMA pelan Home WiFi pada bulan pertama melanggan dan akan menerima langganan Progresif MEDIA untuk 3 bulan secara PERCUMA.

Bagaimanakah cara untuk mendapatkan Baucar Lifestyle Rewards ini?

Awda boleh mendapatkan Baucar ini apabila mendaftar/beralih daripada penyedia rangkaian lain atau menaiktarafkan pelan awda ke pelan Home WiFi yang baru bermula 26 Mac sehingga 30 Ogos 2021.

Apakah syarat-syarat untuk mendapatkan Baucar Lifestyle Rewards ini?
# SENARIO Bulan Pertama

Bulan ke-2 hingga ke-12

(11 bulan)

Bulan ke-13 hingga 18 GANJARAN
1

Pra-Pendaftaran dari DST/Imagine ke Home Unlimited 50Mbps/500GB

(Pelanggan yang masih berkontrak dengan DST & Imagine)

Percuma $55/sebulan $59/sebulan

 

Baucar $100

 

Progresif Media

(3 Bulan)

2

Pra-Pendaftaran dari DST/Imagine ke One Home 100Mbps/250GB

(Pelanggan yang masih berkontrak dengan DST & Imagine)

Percuma $55/sebulan $59/sebulan

Baucar $100

 

Progresif Media
(3 Bulan)
3 Beralih dari penyedia rangkaian dan mendaftar Home Unlimited 50Mbps/500GB Percuma $55/sebulan $59/sebulan Baucar $100
Progresif Media (3 Bulan)
4 Beralih dari penyedia rangkaian dan mendaftar One Home 100Mbps/250GB Percuma $55/sebulan $59/sebulan Baucar $100
Progresif Media (3 Bulan)
5

Pendaftaran Baru Home Unlimited

50Mbps/ 500GB

$55/sebulan $55/sebulan $59/sebulan

Baucar $100

Atau $100 pemasangan

Progresif Media (3 Bulan)
6 Pendaftaran Baru One Home 100Mbps/250GB $55/sebulan $55/sebulan $59/sebulan

Baucar $100

Atau $100 pemasangan

Progresif Media (3 Bulan)
7 Naik Taraf dari Pelan One Home 20Mbps/50GB dan/atau 50Mbps/125GB kepada Home Unlimited 50Mbps/500GB atau One Home 100Mbps/250GB $55/sebulan $55/sebulan $59/sebulan Baucar $100
Progresif Media (3 Bulan)
8 Naik Taraf dari One Home 100Mbps/250GB ke Home Unlimited 50Mbps/500GB $55/sebulan $55/sebulan $59/sebulan Baucar $100
Progresif Media (3 Bulan)
11 Beralih/ Pra-pendaftaran ke Home Unlimited 100Mbps / 1.5TB Percuma $150/sebulan $150/sebulan Baucar $200
Progresif Media (3 Bulan)
12 Beralih/Pra-pendaftaran ke Home Unlimited 100Mbps / 2TB Percuma $175/sebulan $175/sebulan Baucar $200
Progresif Media (3 Bulan)
13 Beralih/Pra-Pendaftaran ke Home Unlimited 200Mbps/2.5TB Percuma $300/sebulan $300/sebulan Baucar $500
Progresif Media (3 Bulan)
14 Pendaftaran Baru ke Home Unlimited 100Mbps/1.5TB $150/sebulan $150/sebulan $150/sebulan Baucar $200
Progresif Media (3 Bulan)
15 Pendaftaran Baru ke Home Unlimited 100Mbps/1.5TB $175/sebulan $175/sebulan $175/sebulan Baucar $200
Progresif Media (3 Bulan)
16 Pendaftaran Baru ke Home Unlimited 200Mbps/2.5TB $300/sebulan $300/sebulan $300/sebulan Baucar $500
Progresif Media (3 Bulan)
17 Naiktaraf ke Home Unlimited 100Mbps/1.5TB $150/sebulan $150/sebulan $150/sebulan Baucar $200
Progresif Media (3 Bulan)
18 Naiktaraf ke Home Unlimited 100Mbps/2TB $175/sebulan $175/sebulan $175/sebulan Baucar $200
Progresif Media (3 Bulan)
19 Naiktaraf ke Home Unlimited 200Mbps/2.5TB $300/sebulan $300/sebulan $300/sebulan Baucar $500
Progresif Media (3 Bulan)

 

 

 

Saya seorang pelanggan Progresif Home WiFi. Dapatkah saya naik taraf atau turunkan pelan saya kepada pelan terbaru kempen ini?

Ya, awda boleh membuat permintaan untuk naik taraf atau turunkan pelan asal awda.

Jika awda pelanggan Home WiFi tanpa kontrak;

  • Untuk menurunkan pelan, akan ada $10 caj perkhidmatan
  • Untuk naik taraf, tiada caj perkhidmatan. Ianya percuma!

Awda juga perlu membayar bil awda yang tertunggak (jika ada) dan talian awda akan terikat dengan kontrak 18 bulan.

Jika awda pelanggan Home WiFi dengan kontrak;

  • Untuk menurunkan, awda akan dikenakan bayaran denda untuk baki bulanan kontrak tersebut, bil-bil yang tertunggak dan $10 caj perkhidmatan.
  • Untuk naik taraf, tiada caj perkhidmatan. Ianya Percuma! Kontrak awda akan bermula lagi sebagai bulan pertama kontrak 18-bulan. Selain itu, awda perlu membayar bil tertunggak.
Jika saya (naik taraf atau menurunkan) pelan Home WiFi saya yang sedia ada kepada pelan lain, adakah data pelan asas dan/atau data add-on saya diganjakkan ke pelan yang baru?

Tidak. Oleh kerana perubahan pelan, awda tidak akan dapat menyimpan baki data GB dari pelan atau add-on sebelumnya apabila awda menukar atau menaik taraf ke pelan baru.

Apakah yang dimaksudkan dengan Pra-Pendaftaran?

Pra-Pendaftaran adalah terbuka kepada pelanggan yang masih mempunyai kontrak dengan penyedia rangkaian lain iaitu DST & Imagine untuk Home WiFi mereka.

Pelanggan boleh membuat Pra-Pendaftaran dengan Progresif, dimana pelanggan boleh mendaftar ke Pelan $59 (Promosi $55*) sebelum kontrak mereka bersama DST & Imagine tamat.

Pelanggan akan dihubungi oleh Ejen Jualan kami apabila tempoh tamat kontrak tersebut akan berakhir dan pelanggan boleh berkunjung ke cawangan Progresif untuk mendaftar ke Home WiFi dan menikmati harga promosi dan ganjaran-ganjaran lain.

Apakah terma bagi pelanggan yang membuat Pra-Pendaftaran layak untuk mendaftar ke tawaran Home WiFi berserta Baucar Lifestyle Rewards?
  1. Pelanggan mestilah membuat Pra-Pendaftaran untuk pelan Progresif Home WiFi yang baru diantara 26 Mac sehingga 31 Ogos 2021.
  2. Selepas membuat Pra-Pendaftaran, pelanggan mestilah menghabiskan kontrak dengan penyedia rangkaian mereka dan mendaftar ke Pelan Progresif Home WiFi terbaru sebelum 30 November 2022.
Apabila saya membuat Pra-Pendaftaran, dapatkah saya menerima Baucar percuma Lifestyle Rewards itu?

Awda akan menerima baucar percuma tersebut apabila awda berjaya mendaftar ke Pelan Progresif Home WiFi selepas kontrak awda dengan penyedia rangkaian lain telah tamat.

Adakah $100 pemasangan percuma untuk Pelan Home WiFi terbaru ini?

Pemasangan adalah percuma apabila beralih penyedia rangkaian.

Sila rujuk jadual dibawah untuk Pendaftaran Baru semasa Promosi Baucar:

One Home

 

Kelajuaan (Mbps)

Data (GB)

Harga

 

100

250

 $     59.00

Percuma Baucar $100 atau Percuma $100 pemasangan

 

 

 

 

Home Unlimited

 

Kelajuaan (Mbps)

Data (GB)

Harga

 

50

500

 $  59.00

Percuma Baucar $100 atau Percuma $100 pemasangan

100

1500

 $  150.00

Percuma $100 pemasangan

100

2000

 $  175.00

Percuma $100 pemasangan

200

2500

 $  300.00

Percuma $100 pemasangan

 

Berapa kali saya boleh mendapatkan Baucar Lifestyle Rewards ini?

Sekali sahaja. Awda berhak mendapatkan 1 Baucar Lifestyle Rewards untuk setiap Pendaftaran Pelan Home WiFi

Dimana saya boleh mendapatkan baucar ini?

Awda boleh mendapatkan baucar ini dari cawangan-cawangan Progresif (BIA, Times Square, The Mall, KB Sentral, Seria, Yayasan).

Bilakan tempoh promosi ini?

Tempoh promosi ini bermula 26 Mac sehingga 31 Ogos 2021.

Dimana saya boleh menggunakan Baucar Lifestyle Rewards ini?

Awda boleh menggunakan Baucar tersebut dimana-mana kedai yang tersenarai dibawah ini:

  Kedai Alamat
1 Incomm (Samsung Experience Store) Unit 6 & 7, Block D Abdul Razak Complex, Jalan Gadong Bandar Seri Begawan, Brunei Muara, BE3519
Incomm (The Mall Branch) Unit 2.41, 2nd Floor, The Mall Abdul Razak Complex, Jalan Gadong Bandar Seri Begawan, Brunei Muara, BE3519
Incomm (Seria Branch) No. 41, Jalan Bunga Melor Seria, Belait
Incomm (Kiulap Branch) Unit 8, Ground Floor, Shakirin Complex, Kampong Kiulap, Bandar Seri Begawan
2 Game Central (Qlap Mall Branch) Toysplay, No Unit L2/12 1st Floor Bangunan Seri Qlap Mall
Kampong Kiulap
Bandar Seri Begawan BE1518
Brunei Muara
Brunei Darussalam
Game Central (Gadong Central Branch) Unit 18, Ground Floor, Block B, Bangunan Gadong Central Simpang 21 Bandar Seri Begawan, Brunei
3 Netcom (Kiulap Showroom) Unit A2,Ground Floor,Setia Kenangan Complex, Kg. Kiulap, BE1518, B.S.B.,Brunei Darussalam
Netcom (The Mall) No: 2.44, 2nd Floor, The Mall Gadong, B.S.B, Brunei Darussalam.
Netcom (Time Square) First Floor, Time Square Shopping Complex, Simpang 13-29, Jalan Berakas
Netcom (Kuala Belait) Unit 17, Blk B, Bangunan Hj Karim Dan Anak-Anak, Jln Jaya Negara, Kuala Belait.
4 Digital World Sublot 21,25360 Pengkalan Gadong, Jalan Gadong, Bandar Seri Begawan
5 Chong Hock Computers Simpang 88 Block A, A4 HAU MAN YONG COMPLEX, jalan Komersial kiulap, Bandar Seri Begawan BE1518
6 Game On IG: gameon.bn

 

Apakah terma dan syarat untuk baucar ini?
  1. Baucar ini sah sehingga 30 November 2021 dan boleh didapati di cawangan-cawangan Progresif
  2. Baucar untuk pelanggan yang membuat Pra-Pendaftaran sah digunakan sehingga 31 Mac 2022
  3. Baucar berserta kod QR mestilah ditunjukkan kepada penjual semasa pembelian
  4. Baucar ini hanya boleh digunakan disalah satu penjual yang tersenarai (lihat soalan 11)
  5. Baucar ini tidak boleh dibahagikan untuk pembelian berasingan daripada penjual yang berlainan. Baucar mestilah digunakan untuk pembelian dari satu penjual sahaja
  6. Baucar ini adalah untuk sekali penggunaan
  7. Baucar ini tidak dapat dikembalikan atau ditukar dengan wang tunai dan baki yang tidak digunakan tidak akan dikembalikan. Sebarang jumlah yang melebihi hendaklah dibayar oleh pelanggan tersebut.
  8. Tidak akan dibenarkan pelanjutan tarikh setelah tarikh tamat tempoh
  9. Pihak pengurusan mempunyai hak untuk menolak sebarang baucar yang telah diubah atau didapati dengan cara yang tidak dapat diterima
  10. Progresif tidak bertanggungjawab untuk sebarang Baucar yang hilang, dicuri, rosak atau musnah. Penggantian baucar tidak akan diberikan sekiranya ini terjadi.
  11. Tidak termasuk untuk pembelian atas talian atau melalui applikasi
Bagaimana untuk menunjukkan Baucar ini dikedai semasa membuat pembelian?

Awda boleh mencetak atau menunjukkan (di telefon awda) Baucar dan Kod QR di kedai yang awda pilih untuk pembelian.

Berapa kali saya boleh mengimbas kod QR?

Sekali. Sekiranya awda ingin mengimbas kod QR lebih dari sekali, ia tidak akan berjaya.

Bolehkah Progresif mencetak Baucar untuk saya?

Ya. Progresif dapat menawarkan ini sebagai pilihan.