Frequently Asked Questions
What is the Progresif Fibre PC Bundle?
As part of our new Progresif Fibre Plans, we will be bundling our Progresif Fibre Plans with existing bundles from Tech Haven. Tech Haven is a trusted PC and PC Peripherals Company that offers solutions for workstation and gaming computers, computer peripherals, LED Display solutions and commercial display solutions.
What offers are available for this PC Bundle?

There are two offers available for this bundle:
1) Voucher Bundle – Sign up to eligible Progresif Fibre Plans and get rewarded with vouchers worth $50 to $500 on any purchase at Tech Haven
2) Device Instalment Bundle – Sign up to any Progresif Fibre Plans and enjoy zero upfront on specified Tech Haven devices for only $10, $20 or $30 per month.

Which plans are eligible for the Voucher Bundle and how much value are they?

Please find below the voucher denominations and eligible plans.

Mbps GB Retail Reward
100 1000 $85.00 $50 Voucher
100 1500 $135.00 $200 Voucher
200 2000 $155.00 $300 Voucher
200 2500 $195.00 $500 Voucher
50 Zoom $110.00 $300 Voucher
100 Zoom $175.00 $500 Voucher

*Prices exclude fixed line rental

Which items are available for the instalment bundle?

Please find below the devices available for the instalment bundle.

Item

Instalment amount per month

Eligibility

ID-Cooling ZoomFlow ARGB 240 XT

Available in White and Black

$10

All Progresif Fibre Plans

Streamplify Webcam

$10

All Progresif Fibre Plans

Thunder X3 TC3

Available in Jet Black, Arctic White and Sakura White

$20

All Progresif Fibre Plans

Royal AeroWeave

Available in Ash Grey

$30

All Progresif Fibre Plans

The installment bundle will last for 12-months

Is there a contract period when customers sign up to this Bundle?

Yes, you will be contracted for 12-months for either the Voucher Bundle or Device Instalment Bundle.

How long is the Progresif Fibre PC Bundle available for?
This promotion starts on the 27th December until the 27th March 2023.
Where can I register for this Bundle?

The bundle is available at KB Store, Yayasan Store and will be available for purchase at our Web Store. You can also sign up at any Progresif Store with the help of our friendly sales team.

Do the Devices come with a warranty?

Please find below the warranty of each item:

Item

Warranty Length

ID-Cooling ZoomFlow ARGB 240 XT

Available in White and Black

1 Year Warranty

Streamplify Webcam

1 Year Warranty

Thunder X3 TC3

Available in Jet Black, Arctic White and Sakura White

1 Year Warranty (excluding material)

Royal AeroWeave

Available in Ash Grey

1 Year Warranty (excluding material)

What are the specifications of the items?

ID Cooling ZoomFlow ARGB 240XT

  • Compatibility – Intel LGA2066/2011/1700/1200/1151/1150/1155/1156 / AMD AM5/AM4
  • Radiator Dimension – 274x120x27mm – Aluminum
  • Tube Length – 400mm
  • Fan Dimension – 120x120x25mm – 2 Fans
  • Connector – 4Pin PWM/ 5V 3Pin ARGB

Streamplify Webcam

  • Full HD 1080P/60FPS Webcam
  • Autofocus and Automatic Light Enhancement
  • Foldable and Portable Tripod
  • Wide Screen View 90° and 360° Swivel
  • Anti-spy Sliding Webcam Cover
  • Stereo Microphone w/ Realtek Solution

Thunder X3 TC3

  • In-house design with engraved ThunderX3 logo on the side covers, armrests, and casters
  • AIR Tech for maximum breathability
  • Premium leatherette with carbon fiber-style pattern
  • High density foam for all day comfort
  • Adjustable two-directional armrests
  • Adjustable head and back cushions
  • Class-4 hydraulic gas lift supports up to 150kg
  • Adjustable reclining backrest

Royal AeroWeave

  • AeroWeave – Multi-layered fabric that is highly breathable and soft to the touch
  • Cushioned armrests provide additional comfort and support
  • Ergonomically-friendly design provides ample support
  • High density foam for all day comfort
  • Adjustable head and back cushions
  • Adjustable two-directional armrests
  • Class-4 hydraulic gas lift supports up to 150kg
I am on an existing Home WiFi plan. Can I upgrade to this bundle?

This depends on your contract status. Please find below the details:

I currently have a plan without contract and wishes to upgrade:

  • There will be no processing fee as it is free.
  • You will be however required to pay any past due amounts before taking up the bundle

 

I currently has a plan with an existing contract and wishes to upgrade:

  • You will be eligible for re-contracting after meeting certain terms or duration. This includes as follows:
    • After the last successful 15 months of $0 upfront device, and/or
    • After the last successful 12 months of Low Upfront device purchase, and/or
    • After the last successful 12 months of Device Installment Plan
  • There will be no penalty free as it is free.
  • You will be however required to pay any past due amounts before taking up the bundle
  • You will be required also to pay off any remaining Handset Installment Plan dues (For devices under Installment / Contract)
  • Your contract will revert as the first month of an 12-month contract
  • If you wish to register to any of these plans without the bundle, you will be able to do so immediately with the above refreshed contract length.
I am on an existing Home WiFi plan. Can I downgrade to this bundle?

You are not eligible to this offering if you downgrade your plan.

How many Router plans can I take up?

Each IC holder can only purchase one plan per bundle.

I want to register for this Bundle with a secondary Home WiFi line. Am I able to do so?

You are able to register up to 5 Home WiFi plans under your name, however if you wish to bundle these with routers, you must follow the policy under FAQ number 10.

I am a green IC holder, living in Brunei. Can I register for this Bundle?

Unfortunately, this offer is only available for Bruneian citizens and permanent residents.

I need further assistance or information, who can I ask?

For more information, they can reach out to us via WhatsApp at 822 0177, call us at 177, send a direct message on our social media platforms or visit your nearest Progresif store.