Progresif Pay is moving to a new home!

The current Progresif Pay app powered by BIBD NEXGEN will be discontinued.

What does this mean for current Progresif Pay app customers?

Service Termination

The current Progresif Pay app powered by BIBD NEXGEN will be officially disabled and discontinued on 1 December 2023. After this date, you will no longer be able to access or use the current Progresif Pay app.

Access to Funds
Rest assured that remaining funds still held in the current Progresif Pay app will not be affected by this change. Detailed instructions on this will be provided in the coming weeks via our website and SMS.

Customer Support

We are committed to assisting you throughout this transition. If you have any questions or need support during this process, our customer support team will be available to assist you. You can reach us at 177.

Frequently Asked Questions

When will the current Progresif Pay app be discontinued?

The current Progresif Pay app will be officially discontinued on 1 December 2023. After this date, you will no longer be able to access or use the current Progresif Pay app.

What will happen to my funds in the Progresif Pay account?

Your funds will not be affected by this change. Detailed instructions will be provided in the coming weeks via our website and SMS.

Will I still have access to customer support during this process?
Yes, our customer support team will be available to assist you throughout this transition process. If you have any questions or need support, please reach out to us at 177.
How will I be informed of further updates and instructions?

To stay informed about the discontinuation of the current Progresif Pay app, please monitor your email, our official website, and our SMS. We will also communicate updates through these channels.

Can I continue using the current Progresif Pay app after the service termination ?

No, you will not be able to use the current Progresif Pay app after the service termination date.

Stay tuned for the next evolution of Progresif Pay!

Can I still register to Progresif PAY now?

No, no new users can be registered to the current iteration of Progresif PAY from 1 November 2023 onwards.

What will happen to my transaction history and account details?
Your transaction history and account details will no longer be accessible through the current Progresif Pay app after the service termination date.
Why is Progresif Pay being discontinued, and what is BIBD's role in this decision?
Progresif Pay is being discontinued as part of our strategic decision to evolve and enhance our digital payment services. BIBD, as the service provider, has collaborated with Progresif to ensure a smooth and seamless transition. BIBD will continue to support stakeholders and the nations goals towards realising the Smart Nation 2025 agenda.
What are the future plans for Progresif Pay?
While we are discontinuing the current Progresif Pay app with BIBD, we remain committed to enhancing your financial and digital payment experience. Stay tuned for the next evolution of Progresif Pay!

If you have additional questions or concerns not covered in these FAQs, please do not hesitate to reach out to our customer support team at 177. We are here to assist you throughout this transition. Thank you for your understanding and continued support.