Around Brunei, Progresif News

SO WHAT'S YOUR PLAN...
February 6, 2020
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With all the telco plans laid out on the table, you may not know which offering suits you best, so we prepared this illustration to give you a little more clarity. Two things to remember:

  1.  There is no difference in network quality, all three telcos use the same UNN network.
  2. With unlimited local calls and texts, data cost is the only detail that matters.

One Mobile One FamilyOne HomeOne Bundle One Family Bundle

So let’s focus on how much data you use per month, and work out what plan works for you:

At $10, our OnePlan is the most affordable entry point of all mobile plans. It’s the perfect solution for those who mainly use their phone for WhatsApp and basic social media use.

12GB is the average mobile data use by Bruneians per month. Many customers using around 12GB per month subscribe to an $80 unlimited data plan.

Therefore, they are spending $30 for their own data use and waste $50 paying for the data of other heavy users.

So by joining The OnePlan you save money by only paying for the data you use.


Spending $50 per month would be a good point to think about a Mobile and Home Broadband Bundle. With The OneBundle you get 1GB Mobile Data and 100GB Home Broadband Data.

26GB per month is the average amount of mobile data used by our Yes Zoom unlimited customers.
Understandably, these users might feel that the new telco plans leave them worse off and this may be difficult to accept. However, we’re encouraged to tell you, everyone has now been enabled access to the 4G+ network, which is faster. This usage point is another opportunity to consider rebalancing your data usage Mobile and Home Broadband for greater savings.

$100– At this price one of our friends in the market offers the cheapest home fibre broadband plan, at a speed of 20MBPS.

It is important to remember:

  • There is no mobile data included
  • Your speed is throttled at 1TB
  • You’re locked into a 24 month contract

$100 – The OnePlan gives you two options:

  1. The OneBundle balances your data usage between Mobile and Home. You can get 16GB Mobile Data, and 300GB Home Broadband Data.
  2. The One Family Bundle gives you 10GB of Shared Mobile Data for up to 5 lines + 100GB Home Broadband Data for the family.

The average Bruneian family uses around 400GB per month on fibre broadband. For $70 per month, our One Home Broadband Plan gives you unbeatable value that doesn’t involve you subsidising the data use of others. It also saves you $30 per month and you get the option of a 100GB Add-On for times when you need more, and you are able to carryover whatever data remains to the next month.

 

There’s been a lot of talk all over the country (and reddit) about who are the winners and losers in all scenarios. The truth is, there are only winners, and they happen to be you – the consumers. Brunei is moving forward in a major way, and above all, what this brings is opportunity. Opportunity for everyone to have 4G+ on their phone and opportunity for those who have never had home broadband to get into the game. What’s special about The OnePlan is that you return to a commitment of $10 for Mobile and $40 for Home Broadband at the beginning of each month, giving you the freedom to control your monthly spend without a 24 month contract, the ability to inexpensively access a home and mobile network and only pay for the data you use.

To learn more about The OnePlan and how to get it, see our FAQs.

What is the Prepaid One Mobile?

 

Is the Prepaid One Mobile 4G+ enabled?

 

What are the Plan rates for the Prepaid One Mobile?

 

How much is a Prepaid Starter Pack?

 

How do I subscribe for Prepaid One Mobile?

 

How can I maintain my Prepaid One Mobile subscription?

 

How can I add 5GB data to their OnePlan base plan?

 

Will the Prepaid One Mobile renew monthly?

 

Can I carryover any of my unused data?

 

How does the Prepaid One Mobile work?

 

Can I add the 5GB data if I do not renew my One Mobile Base plan?

 

How do I add on Data?

 

How can I query my One Mobile Plan balance?

 

Can PAYG or other Plan customers add the 5GB data for $10?

 

Do I get charged for PAYG data after the One Mobile Base and Added data are used up?

 

What are the PAY-AS-YOU-GO rates?

 

How can I stop my One Mobile Plan subscription monthly auto-renewal?

 

How can I switch from One Mobile Plan 1GB to One Mobile Plan 5GB?

 

Will we be charging Annual License Fees for the Prepaid One Mobile?

 

I need further assistance, who should I talk to?

 

What is the Postpaid One Mobile?

 

What are the benefits of the Postpaid One Mobile?

 

Is the Postpaid One Mobile 4G+ enabled?

 

What are the Plan rates for the Postpaid One Mobile?

 

How do I add more Data to my Postpaid One Mobile Plan?

 

Will we be charging Annual License Fees for the Postpaid One Mobile Plan?

 

Is there a fixed contract duration when signing up for a Postpaid One Mobile Plan?

 

Is the Postpaid One Mobile Plan applicable for Handset Plan signups?

 

Is there any throttling on my Postpaid One Mobile Plan?

 

How will I get my bill?

 

I need further assistance, who should I talk to?

 

What is the One Family?

 

What is offered under the One Family?

 

How does the One Family work?

 

How can I add more Data to my One Family Plan?

 

How does the Account holder set limits for data usage for each line?

 

Will I receive any notifications on their data usage?

 

What happens if I do not add any more data after I have finished up my Base Data or Addons?

 

Where can I check my Usage data?

 

Will the Account holder and the lines under the One Family plan have different mobile numbers?

 

What will happen if the Account holder decides to cancel the line?

 

Can the lines under the Account holder for One Family plan cancel their line?

 

Can the Account holder change the supplementary line holders to other numbers/users?

 

How do I sign up for a Family Plan?

 

Will we be charging Annual License Fees for the One Family Plan?

 

Is there a fixed contract duration when signing up for a Family Plan?

 

How will I get my bill?

 

I need further assistance, who should I talk to?

 

What Bundles does Progresif offer?

 

Do the bundles come with monthly fixed line?

 

Will routers be provided?

 

Is there a one-time installation fee for the One Home?

 

How long will installation take?

 

How do I add more Data to my One Mobile and One Home plan?

 

How do I add more Data to my One Family Plan?

 

Is there carryover of unused data?

 

Can the customer access the Nationwide WiFi using the One Home data?

 

How do I pay for the Bundles?

 

What will the customer need to subscribe for a One Home Bundle and One Family Bundle?

 

Will we be charging Annual License Fees for the Postpaid One Home Bundle and One Family Bundle?

 

Is there a fixed contract duration when signing up for a One Home Bundle and One Family Bundle?

 

Can I port my existing home broadband to the One Home if my broadband connection is copper?

 

What is Progresif Media?

 

How will I get my bill?

 

I need further assistance, who should I talk to?

 

What is the One Home?

 

What is offered under the One Home Plan?

 

Does One Home come with monthly Fixed line?

 

What do I need to pay upfront when I subscribe to a One Home plan?

 

Is there a one-time installation fee?

 

How long will installation take?

 

Will routers be provided?

 

What are the rates for the One Home Plan?

 

How can I add or upgrade my data on my One Home?

 

Can I use the Nationwide WiFi using my One Home data?

 

Will I receive any notifications on their data usage?

 

What happens if I do not Add or Upgrade my data?

 

Where can I check my data usage?

 

What will I need to subscribe for a One Home?

 

Is there a fixed contract duration when signing up for a One Home Plan?

 

Can I port my existing home broadband to the One Home if my broadband connection is copper?

 

How will I get my bill?

 

I need further assistance, who should I talk to?

 

General

What is the Migration Plan?

 

How will customers be affected?

 

Customers are unable to call or text after the Migration. What should they do?

 

Postpaid

When does Migration happen for Postpaid customers?

 

What are the Plans that customers will be migrated to?

 

What will customers see in their next bill?

 

What happens to customers who have made payments in advance?

 

What happens to MultiSIM customers?

 

What happens to the Unlimited Broadband 30 and 60 Plans?

 

Can customers change their migrated Plans to other Plans?

 

Prepaid (excluding Yes Zoom)

When does Migration happen for Prepaid customers?

 

What happens to the customer’s credit balance, bonus and previously added Data Addons?

 

What are the Plans that customers will be migrated to?

 

Can customers change their migrated Prepaid Plan to another Prepaid Plan?

 

What happens to the Facebook, Instagram, China IDD and ASEAN Packs?

 

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