Support - Progresif

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Dunning

Will I receive a reminder to pay my bill?
If my One Family Plan is temporarily disconnected, will it affect my mobile services too?

International Direct Dialing Voice Pack

What is IDD Voice Pack?
How do I buy the IDD Voice Pack?
Which countries are included in the IDD Voice Pack?

Just Data

What is Just Data?
Is there a bundle offer with Just Data?
I am an existing Progresif customer on a contract. Can I get a Just Data Bundle plan?

MORE

What is the MORE Plan?
What are the rates for the MORE Plan?
How do I purchase an Add-on?
What will happen when my contract ends?

Pay Bill or Top Up

How do I pay my bill/top up with Progresif PAY?
How do I pay my bill/top up with Progresif CARE+?

Prepaid One Mobile

What is the Prepaid One Mobile?
How much is a Prepaid Starter Pack?
How do I subscribe for Prepaid One Mobile?

Prepaid Starter Pack

How much is a Prepaid Starter Pack
Is the Prepaid PAYG 4G+ enabled?
How do I activate my prepaid line?
What are the PAYG rates?

Postpaid One Mobile

What is the One Mobile Plan?
Is the One Mobile Plan 4G+ enabled?
What are the Plan rates for the Postpaid One Mobile Plan?

Progresif CARE+

What is the Progresif CARE+ app?
Where can I download the CARE+ app?
Why should I download CARE+ if I already have CARE app?

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Progresif Events

How can I buy a ticket?
What is Progresif Events?
Are tickets changeable?
What payment methods are available?

Progresif Fibre

What is Progresif Fibre?
Is there an installation fee?
How do I check my data usage?
How will I get my bill?

Progresif Media

How do I download the Progresif Media application?
How do I register?
How can I pay my subscription fee?

Progresif PAY

Will there be a physical card for the Progresif PAY?
Must I maintain an account with BIBD to register for a Progresif PAY?

One Family

What is the One Family?
What is offered under the One Family?
How does the One Family work?
Where can I check my data usage?

Ordering Online

What can I buy on the online site?
How can I order?
What are the delivery times?
Delivery area cover all districts?

Rates

089 International Rates
00 International Rates
Roaming Rates

SMS Codes

What are the SMS Codes for One Mobile?
What are the SMS Codes for MORE?
What are the SMS Codes for YO?
What are the SMS codes for Progresif Fibre?

Switch to Progresif

(Keep Your Number)

What is Number Portability?
Can I port my existing fixed line phone number?
What happens if I have current outstanding with my previous provider?

YO! Prepaid

What is the Progresif YO?
How much is a YO Starter Pack?
How many SIM cards can I buy?
How long is my Top Up valid for?
How do I Top Up my account?