FREQUENTLY ASKED QUESTIONS

Registration & Account Verification

Completing your Ding! profile ensures that your account is secure and compliant with regulatory requirements. Completing this will allow you to continue enjoying all features on Ding!

Verifying your identity helps to prevent fraud and ensure the safety of your Ding! account. Submitting your details is essential for maintaining a secure environment for all users.

To complete your Ding! profile, update your Ding! app, open the app and follow the prompts. You will be guided through completing your profile. Make sure to have your identification card ready for a smooth process.

To update your Ding!, go to your device's app store (Google Play Store or Apple App Store), search for "Progresif CARE+ and select "Update." If you have auto-updates enabled, the app will update automatically.

If you do not complete your ding! profile and submit your details, you will have limited access to the app and may not be able to use certain features.

Verification can take up to 3 working days. We appreciate your patience as we ensure your information is secure.

No, your wallet balance will not be affected. After you submit your profile, you will regain full access to your account and all features.