International Direct Dialing Voice pack
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English
What is IDD Voice Pack?
IDD Voice Pack is an International Direct Dialing package that allows you to save more on international calls to both fixed lines and mobile numbers at an affordable price, allocated minutes with a 30-day validity.
How do I buy the IDD Voice Pack?
You can buy the IDD Voice Pack through Progresif CARE+ app or by sending a SMS to 39123. Please make sure you have sufficient credit in your account.
|
IDD Voice Pack |
SMS Keyword |
Minute |
Price |
Validity |
|
IDD China |
ADDCHN50 |
50 |
$10.00 |
30 days |
|
ADDCHN200 |
200 |
$30.00 |
||
|
ADDCHN800 |
800 |
$100.00 |
||
|
IDD Hong Kong |
ADDHK20 |
20 |
$10.00 |
|
|
ADDHK65 |
65 |
$30.00 |
||
|
IDD Indonesia |
ADDIDN35 |
35 |
$5.00 |
|
|
ADDIDN80 |
80 |
$10.00 |
Which countries are included in the IDD Voice Pack?
The countries that are included in the IDD Voice Pack are China, Hong Kong and Indonesia. The rates are shown below:
|
IDD Voice Pack |
Receiving Country |
Minute |
Price |
Validity |
|
IDD China |
China |
50 |
$10.00 |
30 days |
|
200 |
$30.00 |
|||
|
800 |
$100.00 |
|||
|
IDD Hong Kong |
Hong Kong |
20 |
$10.00 |
|
|
65 |
$30.00 |
|||
|
IDD Indonesia |
Indonesia |
35 |
$5.00 |
|
|
80 |
$10.00 |
Who can purchase IDD Voice Pack?
The IDD Voice Pack is available for Prepaid customers, include YO! Prepaid and Prepaid One Mobile.
After purchasing IDD Voice Pack, do I need to dial 089 before making the call?
No. After purchasing the IDD Voice Pack either to China, Hong Kong or Indonesia, you don’t have to dial 089 as long as within the allocated minute and validity.
How do I check the balance on my IDD Voice Pack?
Will I receive a notification when I have used up my IDD Voice Pack?
Yes, you will receive a notification when you have used up 100% of your IDD Voice Pack.
Can I buy more than one IDD Voice Pack at a time?
Yes, you can buy more than one IDD Voice Pack. The breakdown balance of your IDD Voice Packs will be shown.
Will I receive a notification when my IDD Voice Pack is expiring?
Will my IDD Voice Pack renew monthly?
What if I directly dial the international number without the IDD Voice Pack?
What if the country I want to call is not listed in the IDD Voice Pack?
Countries that are not listed in the IDD Voice Pack will use the standard IDD rates. Please see the full list here.
Can I make a call using the IDD Voice Pack when I am roaming abroad?
IDD Voice Pack can only be used when calls are made from Brunei Darussalam.
I need further assistance, who should I talk to?
You may send us a WhatsApp message on 822 0177 (9 AM – 9 PM), send us a DM on social media, call us at 177 or visit your nearest Progresif store.
Bahasa Melayu
Apakah Pek IDD Voice?
Pek IDD Voice adalah pakej Dail Terus Antarabangsa yang lebih jimat untuk awda membuat panggilan ke luar negara sama ada ke talian tetap dan mobile pada kadar yang lebih murah dengan tempoh minit yang sah selama 30 hari.
Bagaimanakah cara untuk membeli Pek IDD Voice?
Awda boleh membeli Pek IDD Voice melalui aplikasi Progresif CARE+ atau dengan menghantarkan SMS ke 39123. Sila pastikan awda mempunyai baki kredit yang mencukupi dalam akaun awda.
| Pek IDD Voice | Katakunci SMS | Minit | Harga | Tempoh Sah |
| IDD China | ADDCHN50 | 50 | $10.00 | 30 hari |
| ADDCHN200 | 200 | $30.00 | ||
| ADDCHN800 | 800 | $100.00 | ||
| IDD Hong Kong | ADDHK20 | 20 | $10.00 | |
| ADDHK65 | 65 | $30.00 | ||
| IDD Indonesia | ADDIDN35 | 35 | $5.00 | |
| ADDIDN80 | 80 | $10.00 |
Apakah negeri-negeri yang termasuk dalam Pek IDD Voice?
Negeri-negeri yang terkandung dalan Pek IDD Voice adalah China, Hong Kong dan Indonesia. Kadar-kadar boleh dilihat di bawah:
| Pek IDD Voice | Negara Penerima | Minit | Harga |
Tempoh Sah |
| IDD China | China | 50 | $10.00 | 30 hari |
| 200 | $30.00 | |||
| 800 | $100.00 | |||
| IDD Hong Kong | Hong Kong | 20 | $10.00 | |
| 65 | $30.00 | |||
| IDD Indonesia | Indonesia | 35 | $5.00 | |
| 80 | $10.00 |
Siapakah yang boleh membeli Pek IDD Voice?
Pek IDD Voice tersedia untuk pelanggan Prepaid, termasuk YO! Prepaid dan Prepaid One Mobile.
Setelah pembelian Pek IDD Voice, adakah saya perlu dail 089 sebelum membuat panggilan?
Tidak. Setelah pembelian Pek IDD Voice sama ada ke China, Hong Kong atau Indonesia, awda tidak perlu lagi dail 089 asal kan minit peruntukan dan tempoh masih sah digunakan.
Bagaimanakah cara menyemak baki pada Pek IDD Voice saya?
Awda boleh menyemak baki pada Pek IDD Voice awda melalui aplikasi Progresif CARE+ atau dail ke *177#.
Adakah saya akan menerima notifikasi apabila Pek IDD Voice saya telah habis digunakan?
Ya, awda akan menerima notifikasi apabila pemakaian data awda telah mencapai 100% bagi Pek IDD Voice.
Bolehkah saya membeli lebih daripada satu Pek IDD Voice pada satu masa?
Ya, awda boleh membeli lebih dari satu Pek IDD Voice pada satu masa. Baki pecahan bagi Pek IDD Voice awda akan dipaparkan.
Adakah saya akan menerima notifikasi apabila Pek IDD Voice saya akan tamat tempoh?
Tidak. Walau bagaimanapun awda boleh menyemak baki minit dan tempoh sah berserta tarikh mansuh di dalam aplikasi Progresif CARE+.
Adakah Pek IDD Voice saya akan diperbaharui setiap bulan?
Tidak. Pek IDD Voice tidak akan diperbaharui secara automatik. Awda boleh membeli atau memperbaharui pada bila-bila masa.
Apakah akan terjadi sekiranya saya dail terus ke talian antarabangsa tanpa Pek IDD Voice?
Kadar dail terus antarabangsa akan dikenakan. Sila rujuk kepada senarai penuh di sini untuk panggilan IDD Progresif.IDD Progresif.
Sekiranya negeri yang saya ingin hubungi tidak tersenarai didalam Pek IDD Voice?
Negeri-negeri yng tidak tersenarai dalam Pek IDD Voice akan menggunakan kadar IDD yang sedia ada. Awda boleh merujuk senarai tersebut di sini.
Bolehkah saya membuat panggilan menggunakan Pek IDD Voice semasa berada di luar negara?
Pek IDD Voice hanya boleh digunakan ketika awda membuat panggilan dari Brunei Darussalam.
Saya memerlukan keterangan lebih lanjut, siapakah patut saya menghubungi?
Awda boleh menghantar pesanan Whatsapp ke 8220177 (9 pagi – 9 malam), pesanan DM di media sosial @thatsprogresif, menghubungi 177 atau mengunjungi mana-mana cawangan Progresif yang berdekatan.