One Home Plus
Prepaid One Mobile
Prepaid Starter Pack
Postpaid One Mobile
Switch to Progresif (Number Portability)
What Bundles does Progresif offer?
We offer bundles that package our Mobile and Home Broadband:
|BUNDLE NAME||MONTHLY FEE||REMARKS|
ONE MOBILE 1GB + ONE HOME 50MBPS – 125GB
|ONE FAMILY BUNDLE||$100.00||
ONE FAMILY 10GB + ONE HOME 50MBPS – 125GB
Do the bundles come with monthly Fixed line?
You get an optional free fixed line when you sign up to any of our One Home WiFi plans except for our 50GB plan. With this plan, an additional $10 per month will be charged for your fixed line rental.
Can I choose my own fixed line number?
Yes, you can choose and pick your own fixed line number by choosing the last four digits.
Can I keep my existing fixed line number when I port in?
Yes, you can port in your existing fixed line number when you sign up to Progresif’s One Home bundle with the optional free fixed voice line.
Will routers be provided?
Yes, we will provide a router if you are a new customer and installing broadband for the first time.
Is there a one-time installation fee for the One Home?
There will only be a one-time $100 installation fee if you have not had a fibre broadband installed. However, you may choose to have this fee waived provided you commit to a 12-month contract.
If you are porting in from another operator, there will be no installation charges. However, any additional charge is subjected between the contractor assigned by UNN and the customer depending on the infrastructure of the location of the installation.
What do I need to pay upfront when I subscribe to a One Bundle Plan?
You will need to pay one month’s rental in advance
Is there any deposit required for Home WiFi plan registrations for foreigners holding Brunei-issued Green ICs?
How long will installation take?
Installation time may range from 1 to 7 days.
How do I add more Data to my One Mobile and One Home plan?
Upon reaching 70% or 100% of your data usage, you can add more data by sending the following text to the following short codes:
|One Mobile||Text “Upgrade” or “Yes” to 39100|
|One Home||Text “Upgrade” or “Yes” to 39110|
How do I add more Data to my One Family Plan?
You can add or upgrade your data through text or through Care app (Coming soon): To add more Data to share with everyone under your Family Plan, you as the Account holder can add the following one-time Family Data Add-ons:
|Family Data Add-on||Text to 39100||Price|
|Family 5GB Data Add-on||Addfam5gb||$10|
|Family 10GB Data Add-on||Addfam10gb||$20|
|Family 40GB Data Add-on||Addfam40gb||$80|
All Data Add-ons will be charged to your bill, together with your base plan.
If the lines under your One Family plan want to add Data for their own individual use, they can subscribe to individual Data Add-ons which will be charged to the bill:
|Data Add-on||Text to 39100||Price|
|2GB Data Add-on||Add2gb||$10|
|5GB Data Add-on||Add5gb||$20|
|10GB Data Add-on||Add10gb||$30|
Note: Subscription texts are not case-sensitive
Will I receive any notifications on data usage?
Yes, you will receive the following SMS notifications when you have used up the following;
- 80% of your data usage
- 100% of your data usage
Is there carryover of unused data?
Can the customer access the Nationwide WiFi using the One Home data?
Yes, One Home users get access to Public WIFI. You can login with your Progresif ID (Progresif number), Password and Service number (Fixed line number).
Nationwide WiFI is available at these locations
|2||Baiduri Bank Mall|
|3||Berakas Health Centre|
|4||Brunei Garrison Tuker Lines|
|5||Brunei International Airport|
|6||Burger King BSB|
|7||Burger King Citis Square|
|8||Burger King KB|
|9||Burger King Kiulap|
|10||Burger King Seria|
|12||CAM Gadong Big|
|19||CBTL BSB Mayapuri|
|20||CBTL Departure Hall BIA|
|21||CBTL Gadong Centrepoint|
|22||CBTL Seaview Hotel|
|23||CBTL The Mall|
|24||CBTL Times Square|
|26||Chung Hwa Middle School BSB|
|28||Cosmopolitan College Jaya Setia|
|29||Depot Cafe Kiarong|
|32||Excapade Kiulap Regent Square|
|36||Excapade Times Square|
|41||Fratini Sg. Tilong|
|44||Hua Ho Manggis|
|45||Hua Ho Tg Bunut|
|46||Imagine Centre Citis Square|
|47||Imagine Centre KB|
|48||Imagine Centre Mall Gadong|
|49||Imagine Centre Panaga|
|50||Imagine Centre Rimba|
|51||Imagine Centre Tg Bunut|
|52||Imagine Centre Tutong|
|53||Imagine Centre Yayasan|
|54||Imagine HQ RB Plaza|
|57||Kaizen Sushi (Bandar)|
|60||Kopi ChatterBox Gadong|
|61||Liang Lumut Recreational Center|
|63||Marilyn Café KB|
|64||Marilyn Café Seria|
|68||Pappa Rich Gadong|
|71||Pondok Sari Wangi Jerudong|
|75||RMS Diner KB|
|78||Seri Qlap Mall|
|79||Starbox Grill and Café Kiulap|
|85||SugarBun KB Sentral|
|96||Tat Place Hotel|
|98||The Castle Gadong|
|103||UNN Berakas Exchange|
How do I pay for the Bundles?
What will the customer need to subscribe for a One Bundle and One Family Bundle?
The customer will need to bring along their IC/Passport to any Progresif store.
For the One Family Bundle, the Account holder will have to visit any Progresif store and bring along the IC or Passport. The Account holder does not need to bring along the individuals signing up for supplementary lines under the Family Plan.
Is there a fixed contract duration when signing up for a One Bundle and One Family Bundle?
There is a 12-month fixed contract only if you choose to waive your $100 installation fee. If you choose to pay the $100 installation fee upon signing up to the One Bundle and One Family Bundle, there will be no fixed contract and you may terminate any time you wish.
Can I port my existing home broadband to the One Home if my broadband connection is copper?
You may reach out to us at 177 or visit any Progresif store near you.
What is Progresif Media?
How will I get my bill?
If you’re an existing customer and have not subscribed to eBill, you may do so by calling 177, through our website, Progresif Care or by visiting any of our stores.