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Prepaid Starter Pack
How much is a Prepaid Starter Pack?
Is the Prepaid PAYG 4G+ enabled?
How do I activate my prepaid line?
How do I keep my prepaid line active?
What are the PAYG rates?
Prepaid One Mobile
What is the Prepaid One Mobile?
Is the Prepaid One Mobile 4G+ enabled?
What are the Plan rates for the Prepaid One Mobile?
How much is a Prepaid Starter Pack?
How do I subscribe for Prepaid One Mobile?
Postpaid One Mobile
Home WiFi
Home Unlimited
One Family
Bundles
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Switch to Progresif (Number Portability)
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Progresif Media
Progresif Care
What is the One Family?
The One Family is a Postpaid plan that lets you put all your family members under one Plan, where you can control their usage and what you pay for. You can add up to 4 lines per Family Plan and set limits per family member on how much data they can use shared from your Data Pool. If you need more data, you as an Account holder can add more data for the whole family.
What is offered under the One Family?
You can choose any of the following One Family Base Plans and add up to 4 lines under your Family Account at $10/month, and everyone in your One Family can enjoy Unlimited local voice and text to all local networks, and share the data from your Data Pool:
| DATA (GB) | VOICE (MIN) | SMS | PRICE ($) | ADD LINE |
| 10 | UNLIMITED | UNLIMITED | $ 30.00 | $10/LINE |
| 40 | UNLIMITED | UNLIMITED | $ 90.00 | |
| 100 | UNLIMITED | UNLIMITED | $ 210.00 |
How can I add more Data to my One Family Plan?
You can add or upgrade your data through text or through Care app:
- To add more Data to share with everyone under your Family Plan, you as the Account holder can add the following one-time Family Data Add-ons:
| FAMILY DATA ADD-ON | TEXT TO 39100 | PRICE |
| FAMILY 5GB DATA ADD-ON | ADDFAM5GB | $10 |
| FAMILY 10GB DATA ADD-ON | ADDFAM10GB | $20 |
| FAMILY 40GB DATA ADD-ON | ADDFAM40GB | $80 |
- All Data Add-ons will be charged to your bill, together with your base plan.
- Coming soon: If the lines under your One Family plan want to add Data for their own individual use, they can subscribe to individual Data Add-ons which will be charged to the Family Plan Account holder’s bill:
| DATA ADD-ON | TEXT TO 39100 | PRICE |
| 2GB DATA ADD-ON | ADD2GB | $10 |
| 5GB DATA ADD-ON | ADD5GB | $20 |
| 10GB DATA ADD-ON | ADD10GB | $30 |
Note: subscription texts are not case-sensitive
How does the Account holder set limits for data usage for each line?
Coming soon: You will be able to set data limits through the Progresif Care app. You can change the data limit at any time. If you do not set a limit, the Data use will be at a first come, first serve basis.
Will I receive any notifications on your data usage?
Yes, you will receive the following SMS notifications when you have used up the following:
- 80% of data usage
- 100% of data usage
What happens if I do not add any more data after I have finished up my Base Data or Addons?
You will not have any data and will not be charged for any data without knowing, eliminating any bill shock. There will also be no throttling of your data.
Where can I check my data usage?
You can check your data usage on the Progresif Care app or text “info” SMS to 1010
Will the Account holder and the lines under the One Family plan have different mobile numbers?
All lines will have their own separate and respective SIM cards and mobile numbers, which you can choose during registration.
Can the lines under the Account holder for One Family plan cancel their line?
Yes. If they have a handset plan attached, they must pay off the handset instalment payment
What will happen if the account holder decides to cancel the line?
Should the Account holder decide to cancel his or her line, he will be required to appoint a new account holder to the One Family plan.
Can the Account holder change the supplementary line holders to other numbers/users?
Yes, it will be free for up to 3 changes per calendar year per supp line. Any additional within the calendar year is chargeable at $5/change.
Is there a fixed contract duration when signing up for a One Family, One Home Plan and Bundle?
No, there are no fixed period contracts for signing up to the One Family, One Home Plan and Bundle. You may terminate any time you wish.
What Bundles does Progresif offer?
We offer the following bundles that package both Mobile and Home Broadband:
| BUNDLE NAME | MONTHLY FEE | REMARKS |
| ONE BUNDLE | $50.00 | ONE MOBILE 1GB + ONE HOME 20MBPS – 100GB
|
| ONE FAMILY BUNDLE | $100.00 | ONE FAMILY 10GB + ONE HOME 20 MBPS – 100GB
|
Do the bundles come with monthly Fixed line?
Yes. Customer gets an optional free fixed line for any One Home broadband plan. All local outgoing calls are charged at $0.03/min.
Will routers be provided?
Yes, we will provide a router if you are a new customer and installing broadband for the first time.
Is there carryover of unused data?
Yes, any unused data from add-ons and data Upgrades from One Mobile, One Home and One Family will carry over to the next month.
Can the customer access the Nationwide WiFi using the Progresif Fixed Broadband One Plan data?
Yes, One Home users get access to Public WIFI. You can login with your Progresif ID (Progresif number), Password and Service number (Fixed line number).
Nationwide WiFI is available at these locations
| LOCATION | |
|---|---|
| NO | NAME |
| 1 | ANNAJAT COMPLEX |
| 2 | ANOTHER CAFÉ BSB |
| 3 | ANOTHER CAFÉ KIULAP |
| 4 | BAIDURI BANK MALL |
| 5 | BERAKAS HEALTH CENTRE |
| 6 | BRUNEI GARRISON TUKER LINES |
| 7 | BRUNEI INTERNATIONAL AIRPORT |
| 8 | BURGER KING BSB |
| 9 | BURGER KING CITISSQUARE |
| 10 | BURGER KING KB |
| 11 | BURGER KING KIULAP |
| 12 | BURGER KING SERIA |
| 13 | CAM DELIMA |
| 14 | CAM GADONG BIG |
| 15 | CAM GADONG NEW |
| 16 | CAM KIULAP |
| 17 | CAM MADEWA |
| 18 | CAM SENGKURONG |
| 19 | CAM SERIA |
| 20 | CAM SUMBILING |
| 21 | CBTL BERIBI |
| 22 | CBTL BSB MAYAPURI |
| 23 | CBTL DEPARTURE HALL BIA |
| 24 | CBTL GADONG CENTREPOINT |
| 25 | CBTL PANAGA |
| 26 | CBTL SEAVIEW HOTEL |
| 27 | CBTL THE MALL |
| 28 | CBTL TIMES SQUARE |
| 29 | CHARCOAL BSB |
| 30 | CHUNG HWA MIDDLE SCHOOL BSB |
| 31 | CITIS SQUARE |
| 32 | COSMOPOLITAN COLLEGE JAYA SETIA |
| 33 | DEPOT CAFE KIARONG |
| 34 | ENERGY KITCHEN KIULAP |
| 35 | EXCAPADE BSB |
| 36 | EXCAPADE DELIMA |
| 37 | EXCAPADE GADONG |
| 38 | EXCAPADE KIULAP |
| 39 | EXCAPADE KIULAP REGENT SQUARE |
| 40 | EXCAPADE MADEWA |
| 41 | EXCAPADE PANDAN |
| 42 | EXCAPADE SERIA |
| 43 | EXCAPADE TIMES SQUARE |
| 44 | FIORE RESTAURANT |
| 45 | FRATINI BSB PORTVIEW |
| 46 | FRATINI CENTREPOINT |
| 47 | FRATINI PANDAN |
| 48 | FRATINI SERIA |
| 49 | FRATINI SG. TILONG |
| 50 | FUNBLOCKS |
| 51 | GIANT RIMBA |
| 52 | HORIZON BSB |
| 53 | HUA HO MANGGIS |
| 54 | HUA HO TG BUNUT |
| 55 | IT’S A GRIND MUARA |
| 56 | JPMC |
| 57 | KADAI TELBRU BANGAR |
| 58 | KADAI TELBRU CITIS SQUARE |
| 59 | KADAI TELBRU KBO |
| 60 | KADAI TELBRU MALL GADONG |
| 61 | KADAI TELBRU PANAGA |
| 62 | KADAI TELBRU RIMBA |
| 63 | KADAI TELBRU TG BUNUT |
| 64 | KADAI TELBRU TUTONG |
| 65 | KADAI TELBRU YAYASAN |
| 66 | KB SENTRAL |
| 67 | KEOJA HOTEL |
| 68 | KOPI CHATTERBOX GADONG |
| 69 | LIANG LUMUT RECREATIONAL CENTER |
| 70 | LITTLE SOHO |
| 71 | MABOHAI SHOPPING COMPLEX |
| 72 | MARILYN CAFÉ KB |
| 73 | MARILYN CAFÉ SERIA |
| 74 | MEXX VINTONN |
| 75 | MOFE |
| 76 | MYTOWN BSB |
| 77 | NAYLICO JERUDONG |
| 78 | NERDEE CAFÉ |
| 79 | PAPPA RICH GADONG |
| 80 | POLITEKNIK LUMUT |
| 81 | POLITEKNIK OSP |
| 82 | PONDOK SARI WANGI JERUDONG |
| 83 | PUSAT BELIA |
| 84 | RBRC |
| 85 | RMS DINER KB |
| 86 | ROOMZ HOTEL |
| 87 | SEJALIN |
| 88 | SERI QLAP MALL |
| 89 | STARBOX GRILL AND CAFÉ KIULAP |
| 90 | STARBUCKS BERIBI |
| 91 | STARBUCKS MABOHAI |
| 92 | STARBUCKS PANDAN |
| 93 | STARBUCKS TG BUNUT |
| 94 | SUBSTATION BSB |
| 95 | SUBSTATION KIARONG |
| 96 | SUGARBUN GADONG |
| 97 | SUGARBUN KB SENTRAL |
| 98 | SUGARBUN MANGGIS |
| 99 | SUGARBUN MULAUT |
| 100 | SUGARBUN RIMBA |
| 101 | SUGARBUN TUTONG |
| 102 | SUPASAVE BERIBI |
| 103 | SUPASAVE MABOHAI |
| 104 | SUPASAVE PANAGA |
| 105 | SWENSENS GADONG |
| 106 | SWENSENS SENGKURONG |
| 107 | SWISS HOTEL |
| 108 | TAT PLACE HOTEL |
| 109 | TAUREAN CAFÉ |
| 110 | TELBRU HQ RB PLAZA |
| 111 | THE CASTLE GADONG |
| 112 | TIMES CINEPLEX |
| 113 | TIMES SQUARE |
| 114 | TLC BERAKAS |
| 115 | UBD |
| 116 | ULU-ULU TEMBURONG |
| 117 | UNISSA |
| 118 | UTAMA BOWLING |
| 119 | UTB |
| 120 | VILLA MAURI SG TILONG |
| 121 | WAFA HOTEL |
| 122 | YAYASAN |
How do I pay for Bundles?
The bundles will be charged to your month end bill and will include any data upgrades for home, mobile, and any other data addons.
Are there any installation fees to set up a new One Home for the Bundles?
Yes, there is a one-time Installation fee of $100 – but this will be waived if you subscribe to any of our Bundles or if you Port in from another operator.
What will the customer need to subscribe for a One Home?
Customer will need to bring along their IC/Passport to any Progresif store.
What is Progresif Media?
Soon, customers of the bundles above can get free Progresif Media subscription – coming soon. It is a video and audio streaming app that consists of local and international content.
How will I get my bill?
We’ve gone paperless and offer eBill to our customers which can be viewed on our Progresif Care app or sent directly to your email inbox.
If you’re an existing customer and have not subscribed to eBill, you may do so by calling 177, through our website, Progresif Care or by visiting any of our stores.
I need further assistance, who should I talk to?
You may reach out to us on social media, call us at 177 or visit any Progresif store near you.