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What is Progresif Web Store?
The Progresif Web Store is an extension to our website, which allows you to register and make purchases and have them delivered to your doorstep. Subscribe for our mobile and internet services, port in from another service provider and get your hands on the gadgets and Progresif merchandise – all from the safety of your home.
How do I buy or register for a product or service online?
If you’d like to buy a plan, you can purchase by filling the form found on the product page you are interested in.
If you are interested in our merchandise, you can order and purchase easily here.
How long after I make an order will I be contacted?
We will contact you on the next working day after your order has been placed as a confirmation.
What are the delivery times?
Delivery slots are 10.00 am – 2.00 pm or 2.00 pm – 6.00 pm.
Do you provide delivery to all districts?
What are the delivery charges?
How do I pay for my order?
Can I choose my own number for Mobile and Fixed voice?
Can I keep an existing Mobile or Fixed voice line number when I port in?
Can I cancel my order?
In the event that you do not receive their products within 30 days after purchase, you are entitled to a full refund provided that you notify us.
Can I change my delivery address after submitting my registration?
How can I verify the person delivering me the order?
What do I need to provide to the delivery agent to receive my orders?
Upon receiving the SIM, do I need to manually activate the SIM?
Am I given a warranty If I purchased my Mobile phone online?
You will be provided with the Warranty Card upon the delivery of item to your place.
What If I receive a faulty item?
I need further assistance. Who can I talk to?
You may reach out to us on social media, call us at 177, chat with us via webchat on our website or visit your nearest Progresif store.