Prepaid Starter Pack

Care App

Click here to Download

Pay

Click here to Download

Call 177

Customer Care Line
Prepaid Starter Pack

How much is a Prepaid Starter Pack?
Is the Prepaid PAYG 4G+ enabled?
How do I activate my prepaid line?
How do I keep my prepaid line active?
What are the PAYG rates?

Prepaid One Mobile

What is the Prepaid One Mobile?
Is the Prepaid One Mobile 4G+ enabled?
What are the Plan rates for the Prepaid One Mobile?
How much is a Prepaid Starter Pack?
How do I subscribe for Prepaid One Mobile?

English

What is Progresif Prepaid Pay-As-You-Go (PAYG)?

Progresif Prepaid Pay-As-You-Go is a mobile service with no monthly fee. You pay for what you use and top up to use your line.

Is the Prepaid PAYG 4G+ enabled?

Yes, it will be 4G+ enabled. All new plans are 4G enabled.

How much is a Prepaid Starter Pack?

A Prepaid Starter Pack is $10, and comes with $10 pre-loaded credit balance.

How do I activate my prepaid line?

After you insert your SIM into your handset, make your first call to any number and your line will be activated with pre-loaded $10 credit.

How do I keep my prepaid line active?

To continue making calls, texting or surfing the internet, you will need to top up your line before your account balance expires.

How long is my Top Up valid for?

All Top Up denominations are valid for 90 days for any amount from $1 to $99.

What are the Pay-As-You-Go rates?
Service PAYG Rates
Local Voice $0.16/min
Local Text $0.05/text
Local Data $0.05/MB
How do I check my credit balance?
Dial *179# and press send, or you can dial *177# to access our USSD menu and press ’3’.

Alternatively, you can also view your credit balance through Progresif CARE.

Will I receive notifications when my credit is running low?

Yes, you will receive SMS notification when your credit is below $5 and $1 of your credit balance.

How do I Top Up my account?
You can Top Up your prepaid balance through Progresif CARE, Progresif PAY, online through BIBD, Baiduri Bank or Top Up scratch cards by dialing *178*PIN no.# and press send.

Alternatively, you can also dial *177# to access our USSD menu and press ‘1’ to Top Up your account.

How do I Top Up for another account?
You can Top Up for another account using Progresif CARE, Progresif PAY, online through BIBD, Baiduri Bank and www.mybillpayment.com

You can also dial *178*PIN no.*mobile no.# and press send, or dial *177# to access our USSD menu and press ‘2’

How do I transfer my credit balance to another account?
Dial *176*phone number to transfer to*amount# and press send.

To transfer your credit balance to a third-party account, you may also dial *177# to access our USSD menu and press ‘4’

Is there a USSD menu that I can go through?

Dial *177# and press send. The drop-down menu will include:

  1. Top Up
  2. Third Party Recharge
  3. Balance Query
  4. Credit Transfer
What are Data Add-Ons and how do I purchase them?

Data Add-ons are one-off Data Add-ons with a validity of 1 month. To purchase, please make sure you have sufficient credit balance. You can buy a Data Add-on through Progresif CARE or by sending a text to 39123:

 

Data Add-on Prepaid Text to 39123 Price
2GB Add2GB $10
5GB Add5GB $20
10GB Add10GB $30
Can I purchase more than one Data Add-on?

Yes, you can, provided you have enough credit balance.

Will I receive notifications when I have used up my Data Add-on?

Yes, you will receive Data Usage notifications when you have used up 80% and 100% of your Data Add-on.

Can Prepaid PAYG line subscribe to Prepaid One Mobile plan?
Yes, you can subscribe via Progresif CARE or through text:

Subscribe to Prepaid One Mobile Text to 39123 Price
Subscribe to One Mobile 1GB ADDONEPLAN1 $10
Subscribe to One Mobile 5GB ADDONEPLAN5 $20
Subscribe to One Mobile 10GB ADDONEPLAN10 $30

The plan will be deducted off your credit balance. For more info click here

I need further assistance. Who can I speak to?

You may reach out to us on social media, call us at 177 or visit any Progresif store near you.

Bahasa Melayu

Apakah itu Prabayar Progresif Pay-As-You-Go (PAYG)?

Prabayar Progresif Pay-As-You-Go (Peek Permulaan Prabayar) adalah perkhidmatan mudah alih, tanpa bayaran bulanan. Awda hanya perlu bayar dan tambah nilai talian yang awda gunakan.

Adakah Prabayar PAYG diaktifkan dalam rangkaian 4G+?

Ya, pelan Prabayar PAYG diaktifkan dalam rangkaian 4G+.

Berapakah harga Pek Permulaan Prabayar?

Pek Permulaan Prabayar berharga $10 dan dilengkapi dengan $10 baki kredit yang dimuatkan.

Bagaimanakah caranya untuk mengaktifkan talian prabayar saya?

Awda hanya perlu memasukkan SIM ke telefon bimbit awda dan membuat panggilan pertama kemana-mana nombor dan dengan serta merta, talian awda akan di aktifkan bersama $10 baki kredit yang di muatkan.

Bagaimanakah caranya bagi saya untuk sentiasa mengaktifkan talian prabayar saya?

Untuk terus membuat panggilan, menghantar mesej atau melayari internet, awda  perlu menambah nilai talian awda sebelum tamat tempoh baki akaun awda.

Berapa lamakah tempoh sah tambah nilai saya?

Semua denominasi tambah nilai adalah sah selama 90 hari bagi sebarang jumlah dari $1 hingga $99.

Apakah kadar bayaran Pay-As-You-Go?
Servis Kadar PAYG
Panggilan Tempatan $0.16/min
Teks Tempatan $0.05/teks
Data Tempatan $0.05/MB
Bagaimanakah caranya untuk saya menyemak baki kredit?

Sila dail *179# dan tekan hantar, atau awda boleh melihat baki kredit awda melalui Progresif CARE.

Awda juga boleh dail *177# dan tekan ‘3’ untuk menyemak baki kredit.

Adakah saya akan menerima pemberitahuan apabila kredit saya berkurang?

Ya, awda akan menerima pemberitahuan melalui SMS sebaik sahaja kredit awda mencapai di bawah $5 dan $1.

Bagaimanakah caranya untuk menambah nilai akaun saya?

Awda boleh menambah baki prabayar awda melalui Progresif CARE, Progresif PAY, melalui dalam talian BIBD, Baiduri Bank atau scratch card tambah nilai dengan mendail *178*PIN no.# dan tekan hantar.

Awda juga boleh mendail *177# untuk mengakses USSD menu dan tekan ‘1’ untuk menambah nilai akaun.

Bagaimanakah caranya untuk saya menambah nilai bagi akaun lain?

Awda boleh tambah nilai untuk akaun lain dengan menggunakan Progresif CARE, Progresif PAY, melalui dalam talian BIBD, Baiduri Bank dan www.mybillpayment.com

Awda juga boleh dail *178*PIN no. *mobile no.# and tekan hantar, atau dail *177# untuk mengakses menu USSD dan tekan ‘2’.

Bagaimanakah caranya untuk saya memindahkan baki kredit saya ke akaun yang lain?

Dail *176*nombor telefon untuk dipindahkan*jumlah# dan tekan hantar.

Awda juga boleh dail *177# untuk mengakses USSD menu dan tekan ‘4’.

Adakah terdapat prepaid menu USSD yang boleh saya gunakan?

Dail *177# dan tekan hantar. Menu termasuk:

  1. Tambah Nilai
  2. Caj semula bagi pihak ketiga
  3. Pertanyaan Baki
  4. Pemindahan Kredit
Apakah itu Tambahan Data (Data Add-Ons) dan bagaimanakah caranya untuk saya membeli?

Setiap satu pembelian Tambahan Data adalah sah dalam masa satu bulan sahaja. Untuk membeli Tambahan Data, sila pastikan awda mempunyai baki kredit yang mencukupi, dan awda boleh membeli Tambahan Data melalui Progresif CARE atau dengan menghantar teks ke 39123:

 

Tambahan Data Teks Prabayar ke 39123 Harga
2GB Add2GB $10
5GB Add5Gb $20
10GB Add10Gb $30
Bolehkah saya membeli Tambahan Data lebih daripada satu?

Ya, awda boleh, dengan syarat awda mempunyai baki kredit yang mencukupi.

Adakah saya akan menerima pemberitahuan apabila menggunakan kesemua Tambahan Data?

Ya, awda akan menerima pemberitahuan penggunaan data apabila awda telah menggunakan 80% dan 100% daripada Tambahan Data awda.

Bolehkah talian Pek Permulaan Prabayar melanggan pelan Prabayar One Mobile?

Ya, awda boleh melanggan melalui Progresif CARE atau melalui teks:

Melanggan ke Prabayar One Mobile Teks Ke 39123 Harga
Melanggan ke One Mobile 1GB ADDONEPLAN1 $10
Melanggan ke One Mobile 5GB ADDONEPLAN5 $20
Melanggan ke One Mobile 10GB ADDONEPLAN10 $30

Langganan untuk pelan ini akan ditolak daripada baki kredit awda. Untuk maklumat lanjut sila klik di sini

Siapakah yang boleh dihubungi untuk pertanyaan lanjut?

Awda boleh menghubungi kami di media sosial, dail 177 atau kunjungi mana-mana kedai Progresif yang terdekat.