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English
What is ‘Progresif YO!’?
How much is a YO! Prepaid Starter Pack?
YO! Prepaid Starter Pack can be purchased for $10 and comes with a FREE SIM and pre-loaded credit balance of $10.
Where can I get the YO! Prepaid Starter Pack?
You can get the YO! Prepaid Starter Pack from our Progresif Stores, any of the Incomm branches, or order it online on store.progresif.com and get free delivery.
How many SIM cards can I buy?
You can only have 10 Prepaid SIM cards under one account.
How do I activate my YO! Prepaid line?
Once you have inserted your SIM card into your phone, you can activate your line by making your first call to any number and your line will be activated with pre-loaded $10 credit. Once activated, your SIM and pre-loaded $10 credit will be valid for 30 days.
In order to keep your line active, all you need to do is Top Up your line before your 30 days validity ends.
What are the YO! Prepaid PAYG rates?
Service |
YO! Prepaid Rates |
Local Voice |
$0.16/Min |
Local SMS |
$0.05/SMS |
Local Data |
$0.05/MB |
Is there a Prepaid USSD menu that I can use for easy access?
You can dial *177# and press send. The drop-menu will include:
- Top Up
- Third Party Recharge
- Balance Query
- Credit Transfer
- Purchase Add-On
How long is my Top Up valid for?
$5 Top Up is valid for 30 days. All other denominations for $6 above is valid for 90 days.
Note: Validity is not accumulative and starts from the day you Top Up.
Will I receive notifications when my credit is running low?
Yes, you will receive SMS notification once your credit balance is below $5, and also when your credit balance is $1.
How do I Top Up my account?
You can Top Up your line either with Progresif CARE+, Progresif PAY, Progresif Kiosk, online through BIBD, Baiduri Bank, SCB, TAIB, Pocket and Top Up with scratch cards by dialing *177*1# PIN no. and press send.
How do I Top Up for another account?
You can Top Up for another account using Progresif CARE+, Progresif PAY, Pocket App, online through banks such as BIBD, Baiduri Bank, SCB, Taib and www.mybillpayment.com. You can also Dial *177*2# Mobile No. & PIN no. and press send.
How do I check credit balance?
You can view your credit balance through Progresif CARE+, or dial *179# and press send, or you can dial *177# to access our USSD menu and press ‘3’.
How do I transfer my credit balance to another account?
You can transfer your credit balance using the Progresif CARE+ app.
Alternatively, you dial *177# to access our USSD menu and press ‘4’.
How many types of Add-ons does YO! Prepaid have?
YO! Prepaid has various Add-ons:
- Long Validity Data Add-ons
- Short Validity Data Add-ons
- Talk & Text Pack Add-ons
- Combo Pack
What are the Long Validity Data Add-ons and how do I purchase them?
Long Data Validity Add-ons are add-ons for those who only want data valid for 1 month (30 days). You can purchase from Progresif CARE+ App, USSD Menu or by sending SMS to 39123.
Data | SMS to 39123 | Data Bonus | Price | Validity |
1.2GB | ADD1200MB30 | N/A | $4 | 30 days |
2GB | ADD2GB30 | N/A | $7 | |
4GB | ADD4GB30 | 300MB | $9 | |
7GB | ADD7GB30 | 1.1GB | $17 | |
9GB | ADD9GB30 | 1.4GB | $21 | |
13GB | ADD13GB30 | 1.7GB | $30 |
Note: Data bonuses are only valid for 3 days
What are the Short Validity Data Add-ons and how do I purchase them?
Short Data Validity Add-ons are add-ons for those who only want data valid for either 1, 3 or 7 days. You can purchase from Progresif CARE+ App, USSD Menu or by sending SMS to 39123.
Data | Send to 39123 | Data Bonus | Price | Validity |
1GB | ADD1GB3 | N/A | $3 | 3 days |
3GB | ADD3GB3 | 300MB | $8 | 3 days |
6GB | ADD6GB7 | 800MB | $15 | 7 days |
10GB | ADD10GB7 | 1.1GB | $20 | 7 days |
Note: Data bonuses are only valid for 3 days
What is the Talk & Text Add-on and how do I purchase?
Talk & Text Add-ons are add-ons for those who want more calls and texts valid for 30 days. You can purchase from Progresif CARE+ App, USSD Menu or by sending SMS to 39123.
TALK & TEXT ADD-ONS | |||||
Package | Talk (mins) | Text | Price | Send to 39123 | Validity |
Talk & Text 1 | 60 | 15 | $4 | ADDTT1 | 30 days |
Talk & Text 2 | 80 | 20 | $5 | ADDTT2 | |
Talk & Text 3 | 100 | 25 | $6 | ADDTT3 |
What are Combo Packs and how do I purchase them?
Combo Pack is a combination of Talk & Text and Data Add-ons with a validity of 30 days. You can purchase from Progresif CARE+ App, USSD Menu or by sending SMS to 39123.
COMBO PACKS | ||||||
Data | Data bonus | Talk (mins) | Text | Price | Send to 39123 | Validity |
VOICE SAVVY COMBO PACK | ||||||
1.5GB | 800MB | 80 | 20 | $11 | ADDVOICESAVVY | 30 days |
DATA COMBO PACK | ||||||
1.2GB | N/A | 60 | 15 | $7 | ADDDATASAVVY1 | 30 days |
2GB | 300MB | 60 | 15 | $10 | ADDDATASAVVY2 | |
4GB | 800MB | 60 | 15 | $13 | ADDDATASAVVY4 | |
7GB | 1.1GB | 60 | 15 | $20 | ADDDATASAVVY7 | |
9GB | 1.4GB | 60 | 15 | $24 | ADDDATASAVVY9 | |
13GB | 1.7GB | 60 | 15 | $33 | ADDDATASAVVY13 |
Note: Data bonuses are only valid for 3 days
What are Data Bonuses and what can I use them for?
Data bonuses are data rewards that you receive when you purchase selected Data Add-ons and Combo Packs on YO! Prepaid. They are valid for 3 days from the day of your Add-on/Combo Pack purchase. You can use your data bonuses to connect online on local use, and it will be deducted first before your Add-on/Combo Pack data.
Can I purchase multiple types of Add-ons?
Yes, you can purchase multiple types of Add-ons/Combo Pack at the same time and provided you have enough credit balance. However, the validity starts upon successful purchase and it is not accumulative.
I have purchased multiple Data Add-ons. Which will be utilized first?
The data usage priority will be as follows;
- Data bonus
- Short Validity Data Add-on
- Long Validity Data Add-on or Combo Pack (whichever comes first)
- Main balance
I have purchased Talk & Text Data Add-on and Combo Pack. Which will be utilized first?
The data usage priority will be as follows;
- Talk & Text Add-on/Combo Pack (whichever comes first)
- Main balance
Will I receive notifications when I have used-up my Add-ons?
Yes, you will receive notifications when you have used up 80% and 100% of your Add-ons.
Will I receive notifications when my Add-on is expiring?
No, you will not receive any notification. But you may check your Add-on validity through the Progresif CARE+ App.
What is the lifecycle for Credit Refunds after my line becomes inactive?
Depending on when you Top Up your line after your line becomes inactive, you will get your credit refund based on the following cycle:
Top Up timeline | Credit Refunded |
0 – 7 days | 100% |
8 – 14 days | 80% |
15 – 21 days | 50% |
More than 21 days | 0% |
Can existing Prepaid Mobile Plans (PAYG or One Mobile Plan) subscribe to the Yo! Prepaid Plan?
I need further assistance. Who can I speak to?
You may reach out to us on social media, call us at 177, WhatsApp us at 822 0177 or visit any Progresif store near you.
Bahasa Melayu
Apakah ‘Progresif YO!’?
Progresif YO! Adalah pelan Prepaid kami yang terbaru. YO! memberikan awda kebebasan untuk mencipta pelan mobile awda sendiri dengan pilihan dari pelbagai jenis Add-on bagi Data dan Talk & Teks dan Pek Kombo. Dengan YO!, awda hanya perlu menambah nilai talian awda dan membuat pelan yang padan dengan gaya hidup awda.
Berapakah harga YO! Prepaid Starter Pack?
YO! Prepaid Starter Pack berharga $10 dan dilengkapi dengan SIM percuma dan $10 baki kredit yang dimuatkan
Di manakah saya boleh membeli YO! Prepaid Starter Pack?
Awda boleh membeli YO! Prepaid Starter Pack dari cawangan-cawangan Progresif kami, cawangan-cawangan Incomm atau dapatkannya secara online melalui store.progresif.com dan mendapatkan penghantaran percuma.
Berapakah kad SIM yang boleh saya beli?
Bagaimanakah cara untuk mengaktifkan talian YO! Prepaid saya?
Awda hanya perlu memasukkan SIM ke telefon bimbit awda dan membuat panggilan pertama kemana-mana nombor dan dengan serta merta, talian awda akan di aktifkan bersama dengan kredit sebanyak $10. Setelah SIM awda telah diaktifkan, ia akan sah selama 30 hari.
Bagi memastikan talian awda aktif, awda hanya perlu menambah nilai ke talian awda sebelum baki kredit awda mansuh.
Apakah kadar harga bagi YO! Prepaid?
Perkhidmatan |
Kadar YO! Prepaid |
Local Voice |
$0.16/Min |
Local SMS |
$0.05/SMS |
Local Data |
$0.05/MB |
Adakah terdapat Prepaid menu USSD yang boleh saya gunakan untuk akses yang mudah?
Awda boleh dail *177# dan tekan hantar. Menu termasuk:
- Tambah Nilai
- Tambah Nilai Pihak Ketiga
- Pertanyaan Baki
- Pemindahan Kredit
- Pembelian Add-On
Berapa lamakah tempoh sah bagi Top Up saya?
Top Up yang bernilai $5 akan sah selama 30 hari. Nilai Top Up di atas $6 akan sah selama 90 hari.
Nota: Tempoh sah tidak akan dikumpulkan dan akan bermula dari masa awda menambah nilai.
Adakah saya akan menerima pemberitahuan apabila baki kredit saya rendah?
Bagaimanakah cara untuk menambah nilai akaun saya?
Awda boleh menambah nilai kepada talian awda dengan menggunakan Progresif CARE+, Progresif PAY, Progresif Kiosk, atau secara online melalui BIBD, Baiduri Bank, SCB, TAIB, Pocket dan juga menggunakan Top Up Kad dengan mendail *177*1# Nombor PIN dan menekan hantar
Bagaimanakah cara untuk saya menambah nilai untuk akaun lain?
Awda boleh Top Up untuk akaun lain dengan menggunakan aplikasi Progresif CARE+, Progresif PAY, Pocket, secara online melalui BIBD, Baiduri Bank, SCB, Taib dan www.mybillpayment.com.
Awda juga boleh dail *178*PIN no.*mobile no.# and tekan hantar, atau dail *177# untuk mengakses menu USSD dan tekan ‘2’.
Bagaimanakah cara untuk menyemak baki kredit?
Awda boleh menyemak baki kredit awda melalui Progresif CARE+ atau mendail *179# dan tekan Hantar, atau dail *177# untuk mendapatkan akses ke menu USSD kami dan tekan ‘3’.
Bagaimanakah cara untuk menghantarkan kredit ke akaun lain?
Awda boleh menghantar kredit melalui aplikasi Progresif CARE+. Awda juga boleh mendail *176*No. telefon yang awda ingin hantar kredit*nilai # dan tekan Hantar atau dail *177# untuk mendapatkan akses ke menu USSD kami dan tekan ‘4’
Apakah jenis-jenis Add-on yang tedapat pada YO! Prepaid?
YO! Prepaid mempunyai pelbagai Add-on:
- Long Validity Data Add-ons
- Short Validity Data Add-ons
- Talk & Text Pack Add-ons
- Combo Pack
Apakah Long Validity Data Add-on dan bagaimanakah cara untuk membelinya?
Long Validity Data Add-on adalah add-on bagi orang yang hanya memerlukan data dengan tempoh sah selama 1 bulan (30 hari). Awda boleh membelinya dari aplikasi Progresif CARE+, Menu USSD atau dengan menghantarkan SMS ke 39123.
Data | SMS ke 39123 | Data Bonus | Harga | Tempoh Sah |
1.2GB | ADD1200MB30 | N/A | $4 | 30 hari |
2GB | ADD2GB30 | N/A | $7 | |
4GB | ADD4GB30 | 300MB | $9 | |
7GB | ADD7GB30 | 1.1GB | $17 | |
9GB | ADD9GB30 | 1.4GB | $21 | |
13GB | ADD13GB30 | 1.7GB | $30 |
Nota: Data bonus hanya sah selama 3 hari
Apakah Short Validity Data Add-on dan bagaimanakah cara untuk membelinya?
Short Validity Data Add-on adalah Add-on bagi orang yang hanya memerlukan data dengan tempoh sah selama 1, 3 atau 7 hari. Awda boleh membelinya dari aplikasi Progresif CARE+, Menu USSD atau dengan menghantarkan SMS ke 39123.
Data | Hantar ke 39123 | Data Bonus | Harga | Tempoh Sah |
1GB | ADD1GB3 | N/A | $3 | 3 hari |
3GB | ADD3GB3 | 300MB | $8 | 3 hari |
6GB | ADD6GB7 | 800MB | $15 | 7 hari |
10GB | ADD10GB7 | 1.1GB | $20 | 7 hari |
Nota: Data bonus hanya sah selama 3 hari
Apakah Talk & Text Add-on dan bagaimanakah cara untuk membelinya?
Talk & Text Add-on adalah add-on bagi orang yang ingin menggunakan lebih banyak panggilan dan teks dengan tempoh sah selama 30 hari. Awda boleh membelinya dari aplikasi Progresif CARE+, Menu USSD atau dengan menghantarkan SMS ke 39123.
TALK & TEXT ADD-ONS | |||||
Package | Talk (mins) | Text | Harga | Hantar ke 39123 | Tempoh Sah |
Talk & Text 1 | 60 | 15 | $4 | ADDTT1 | 30 hari |
Talk & Text 2 | 80 | 20 | $5 | ADDTT2 | |
Talk & Text 3 | 100 | 25 | $6 | ADDTT3 |
Apakah Combo Pack dan bagaimanakah cara untuk membelinya?
Combo Pack adalah gabungan bagi add-on Talk & Text dan Data yang bertempoh 30 hari. Awda boleh membelinya dari aplikasi Progresif CARE+, Menu USSD atau dengan menghantarkan SMS ke 39123.
COMBO PACKS | ||||||
Data | Data bonus | Talk (mins) | Text | Harga | Hantar ke 39123 | Tempoh Sah |
VOICE COMBO PACK | ||||||
1.5GB | 800MB | 80 | 20 | $11 | ADDVOICESAVVY | 30 hari |
DATA COMBO PACK | ||||||
1.2GB | N/A | 60 | 15 | $7 | ADDDATASAVVY1 | 30 hari |
2GB | 300MB | 60 | 15 | $10 | ADDDATASAVVY2 | |
4GB | 800MB | 60 | 15 | $13 | ADDDATASAVVY4 | |
7GB | 1.1GB | 60 | 15 | $20 | ADDDATASAVVY7 | |
9GB | 1.4GB | 60 | 15 | $24 | ADDDATASAVVY9 | |
13GB | 1.7GB | 60 | 15 | $33 | ADDDATASAVVY13 |
Nota: Data bonus hanya sah selama 3 hari
Saya telah membeli Add-on Talk & Text dan Combo Pack. Yang manakah akan digunakan terlebih dahulu?
Keutamaan penggunaan data adalah seperti berikut;
- Add-on Talk & Teks/Combo Pack (mana-mana yang dahulu)
- Baki utama
Apakah Data Bonus dan bagaimana cara untuk menggunakannya?
Bolehkah saya membeli beberapa jenis Add-on?
Ya, awda boleh membeli beberapa jenis Add-on/Pek Kombo pada masa yang sama asalkan awda mempunyai kredit yang mencukupi. Walau bagaimanapun, tempoh sah akan mula pada masa awda berjaya membelinya dan tidak akan dikumpulkan.
Adakah saya akan menerima notifikasi apabila Add-on saya akan mansuh?
Tidak, awda tidak akan menerima notifikasi. Awda boleh menyemak tempoh sah bagi Add-on awda melalui aplikasi Progresif CARE+.
Saya telah membeli beberapa Data Add-on. Yang manakah akan digunakan terlebih dahulu?
Keutamaan penggunaan data adalah seperti berikut;
- Bonus data
- Data Add-on Tempoh Sah Pendek
- Data Add-on Tempoh Sah Panjang atau Pek Kombo (mana-mana dahulu)
- Baki utama
Adakah saya akan menerima notifikasi apabila saya telah menggunakan Add-on saya?
Apakah kitaran hidup bagi bayaran balik kredit setelah talian saya tidak lagi aktif?
Ia adalah tergantung pada masa awda menambah nilai ke talian awda setelah talian awda tidak lagi aktif. Awda akan mendapatkan bayaran balik kredit awda mengikut kitaran berikut:
Jangka masa menambah nilai | Bayaran balik kredit |
0 – 7 hari | 100% |
8 – 14 hari | 80% |
15 – 21 hari | 50% |
Lebih dari 21 hari | 0% |
Bolehkan pelanggan Pelan Prepaid (PAYG atau Pelan One Mobile) melanggan ke Pelan YO! Prepaid?
Saya memerlukan pertolongan lanjut. Siapakah yang patut saya hubungi?
Awda boleh menghubungi kami melalui media sosial, membuat panggilan ke 177, WhatsApp kami di 822 0177 atau kunjungi mana-mana cawangan Progresif yang berdekatan.