ZOOM
Care App
Pay
Call 177
MORE
One Family
One Home
One Home Plus
Order Online
Pay Bill or Top Up
Prepaid One Mobile
Prepaid Starter Pack
Postpaid One Mobile
Progresif Care+
Progresif Care
Progresif Media
Progresif Pay
Switch to Progresif (Number Portability)
English
What is the ZOOM plan?
The ZOOM plan is the latest addition to our Home Unlimited series where the data is Truly Unlimited with a choice between a speed of 50Mbps or 100Mbps.
Plan | Data | Speed |
Price/Month No Contract |
Price/Month Contract* |
ZOOM 50Mbps | Unlimited | 50Mbps | $165 | $155 |
ZOOM 100Mbps | Unlimited | 100Mbps | $349 | $299 |
*Discounted prices on 18-month contract. After contract period ends, prices will revert to the non-contract price.
Does the ZOOM plan come with a monthly Fixed line?
Yes, it comes with a free monthly Fixed line worth $10.
Is there an installation fee that I need to pay?
The Fibre installation fee (U.P. $100) will be waived by Progresif for all New and Port-In registrations when customers opt for an 18-month contract. Any additional charge is subjected between the contractor assigned by UNN and the customer depending on the infrastructure of the location for installation.
For customers who opt for a plan without a contract, a $100 installation fee will need to be paid upon registration.
Is there a fixed contract when signing up for a ZOOM plan?
No. However, if you take up an 18-month contract, you will be accessible to discounted prices.
Where can I sign up for the ZOOM plan?
What do I need to pay upfront when I subscribe to a ZOOM plan?
You will need to pay one month’s rental upfront.
Is there any deposit required for Home WiFi plan registrations for foreigners holding Brunei-Issued Green Identity Card?
Yes, there is a $100 deposit required for Home WiFi plan registrations for foreigners with Green Identity Cards. They must present a valid original identity card with a minimum validity of 3 months. The deposit is refundable and is subjected to the service’s terms and conditions.
Can I pair my Home WiFi plan with a Progresif Mobile plan?
Yes, you can bundle any of our Home WiFi plans (One Home, One Home Plus or Zoom) together with any of our Mobile plans (One Mobile or More)
I am a Progresif Home WiFi customer. Can I upgrade or downgrade to this plan?
Yes, you can make a request to upgrade or downgrade your existing plan.
I currently have a Home WiFi Plan without contract and wish to upgrade:
- There will be no processing fee as it is free
- You will be however required to pay any past due amounts
I currently have a Home WiFi Plan without contract and wish to downgrade:
- There will be a $10.00 Administration Fee
- You will be however required to pay any past due amounts
I currently have a Home WiFi Plan with an existing contract and wish to upgrade:
- There will be no processing fee as it is free
- Your contract will revert as the first month of an 18-month contract
- You will be however required to pay any past due amounts
I currently have a Home WiFi Plan with an existing contract and wish to downgrade:
- There will be a $100.00 penalty fee
- Your contract will revert as the first month of an 18-month contract.
- You will be however required to pay any past due amounts.
Is the ZOOM plan available for Fixed Port Ins?
Yes, you can port in and keep your existing fixed line number when you sign up to the ZOOM Plan with an optional free fixed voice line.
My area only has copper access. Can I port into the ZOOM plan?
We currently do not offer the ZOOM Plan for copper locations. However, you can convert your existing plan to a Progresif Home WiFi using the Progresif website or by visiting any Progresif Store.
Can I use the Nationwide WiFi using my Zoom data?
Yes, Zoom users get access to Public WiFi. You can login with your Progresif ID (Progresif number), Password and Service number (Fixed line number).
Nationwide WiFI is available at these locations
No | Location |
1 | Annajat Complex |
2 | Baiduri Bank Mall |
3 | Berakas Health Centre |
4 | Brunei Garrison Tuker Lines |
5 | Brunei International Airport |
6 | Burger King BSB |
7 | Burger King Citis Square |
8 | Burger King KB |
9 | Burger King Kiulap |
10 | Burger King Seria |
11 | CAM Delima |
12 | CAM Gadong Big |
13 | CAM Kiulap |
14 | CAM Madewa |
15 | CAM Sengkurong |
16 | CAM Seria |
17 | CAM Sumbiling |
18 | CBTL Beribi |
19 | CBTL BSB Mayapuri |
20 | CBTL Departure Hall BIA |
21 | CBTL Gadong Centrepoint |
22 | CBTL Seaview Hotel |
23 | CBTL The Mall |
24 | CBTL Times Square |
25 | Charcoal BSB |
26 | Chung Hwa Middle School BSB |
27 | Citis Square |
28 | Cosmopolitan College Jaya Setia |
29 | Depot Cafe Kiarong |
30 | Excapade BSB |
31 | Excapade Kiulap |
32 | Excapade Kiulap Regent Square |
33 | Excapade Madewa |
34 | Excapade Pandan |
35 | Excapade Seria |
36 | Excapade Times Square |
37 | Fiore Restaurant |
38 | Fratini Centrepoint |
39 | Fratini Pandan |
40 | Fratini Seria |
41 | Fratini Sg. Tilong |
42 | FunBlocks |
43 | Horizon BSB |
44 | Hua Ho Manggis |
45 | Hua Ho Tg Bunut |
46 | Imagine Centre Citis Square |
47 | Imagine Centre KB |
48 | Imagine Centre Mall Gadong |
49 | Imagine Centre Panaga |
50 | Imagine Centre Rimba |
51 | Imagine Centre Tg Bunut |
52 | Imagine Centre Tutong |
53 | Imagine Centre Yayasan |
54 | Imagine HQ RB Plaza |
55 | JP Playground |
56 | JPMC |
57 | Kaizen Sushi (Bandar) |
58 | KB Sentral |
59 | Keoja Hotel |
60 | Kopi ChatterBox Gadong |
61 | Liang Lumut Recreational Center |
62 | Little Soho |
63 | Marilyn Café KB |
64 | Marilyn Café Seria |
65 | Mexx Vintonn |
66 | MyTown BSB |
67 | Nerdee Café |
68 | Pappa Rich Gadong |
69 | Politeknik Lumut |
70 | Politeknik OSP |
71 | Pondok Sari Wangi Jerudong |
72 | Pusat Belia |
73 | RBRC |
74 | Rimba Point |
75 | RMS Diner KB |
76 | Roomz Hotel |
77 | Sejalin |
78 | Seri Qlap Mall |
79 | Starbox Grill and Café Kiulap |
80 | Starbucks Beribi |
81 | Starbucks Mabohai |
82 | Starbucks Pandan |
83 | Substation Kiarong |
84 | SugarBun Gadong |
85 | SugarBun KB Sentral |
86 | SugarBun Manggis |
87 | SugarBun Mulaut |
88 | SugarBun Tutong |
89 | SupaSave Beribi |
90 | SupaSave Mabohai |
91 | SupaSave Panaga |
92 | Swensens Gadong |
93 | Swensens Sengkurong |
94 | Swiss Hotel |
95 | Taman SOAS |
96 | Tat Place Hotel |
97 | Taurean Café |
98 | The Castle Gadong |
99 | Times Cineplex |
100 | Times Square |
101 | UBD |
102 | UNISSA |
103 | UNN Berakas Exchange |
104 | Utama Bowling |
105 | UTB |
106 | WAFA Hotel |
107 | Yayasan |
How can I check my data usage if I do not have a Progresif Mobile line?
You can visit Progresif website here, all you need to do is enter your account number and One Home fixed line number.
What do I need to bring upon registering for the ZOOM plan?
You must present valid original identity card at time of application and will be required to produce a valid photo-ID and proof of address documentation
What will happen after my contract ends?
Once your contract ends, the price of your plan will automatically revert to the non-contract price. However, you have a choice to extend or refresh your contract to be able to enjoy lower prices.
What happens if I terminate my plan before my contract is due?
You will have to pay off the remaining rental fees based on the number of months left on your contract.
How will I get my bill?
We have gone paperless and offer eBill to our customers which can be viewed on our Progresif CARE+ app or sent directly to your email inbox.
I need further assistance. Who can I talk to?
You may reach out to us on social media, call us at 177, chat with us via webchat on our website or visit your nearest Progresif store.
Bahasa Melayu
Apakah pelan ZOOM ini?
Pelan ZOOM ini adalah pelan terbaru dari Home Unlimited kami yang memberi awda data yang benar-benar tanpa had dengan pilihan kelajuan diantara 50Mbps atau 100Mbps.
Nama | Data | Kelajuan | Harga/Bulan Tanpa Kontrak |
Harga/Bulan Kontrak* |
ZOOM 50Mbps | Tanpa Had | 50Mbps | $165 | $155 |
ZOOM 100Mbps | Tanpa Had | 100Mbps | $349 | $299 |
*Harga diskaun bagi kontrak bertempoh 18 bulan. Setelah kontrak tersebut tamat, harga akan kembali ke harga asal tanpa kontrak.
Adakah pelan ZOOM ini termasuk harga talian tetap?
Ya, harga yang diberikan termasuk talian tetap percuma yang bernilai $10.
Adakah saya harus membayar untuk pemasangan?
Harga pemasangan Fibre akan ditiadakan (harga asal $100) bagi pelanggan yang baru mendaftar dan pelanggan yang beralih ke Progresif untuk pendaftaran dengan kontrak bertempoh selama 18 bulan. Caj tambahan adalah diantara pelanggan dan kontraktor yang telah ditugaskan oleh UNN dan tergantung kepada infrastruktur lokasi pemasangan.
Pelanggan yang ingin mengambil pelan tanpa kontrak dikenakan bayaran pemasangan $100 yang perlu dibayar untuk pendaftaran baru.
Adakah saya dikenakan kontrak apabila mendaftar ke pelan ZOOM ini?
Tidak, tetapi jika awda membuat keputusan untuk mengambil kontrak selama 18 bulan, awda akan mendapatkan harga yang lebih murah.
Di manakah saya boleh mendaftar untuk pelan ZOOM ini?
Adakah saya perlu membuat pembayaran awal apabila mendaftar ke pelan ZOOM?
Awda hanya perlu membayar harga sewa sebulan semasa mendaftar.
Bolehkah saya menggunakan Nationwide WiFi dengan menggunakan data Zoom?
Ya, setiap pelanggan Zoom dapat mengakses ke WiFi awam. Awda boleh log masuk dengan ID Progresif (Nombor talian Progresif awda), Kata Lalu dan Nombor Perkhidmatan (Nombor Talian Tetap)
Nationwide WiFi terdapat di semua lokasi ini
No | Location |
1 | Annajat Complex |
2 | Baiduri Bank Mall |
3 | Berakas Health Centre |
4 | Brunei Garrison Tuker Lines |
5 | Brunei International Airport |
6 | Burger King BSB |
7 | Burger King Citis Square |
8 | Burger King KB |
9 | Burger King Kiulap |
10 | Burger King Seria |
11 | CAM Delima |
12 | CAM Gadong Big |
13 | CAM Kiulap |
14 | CAM Madewa |
15 | CAM Sengkurong |
16 | CAM Seria |
17 | CAM Sumbiling |
18 | CBTL Beribi |
19 | CBTL BSB Mayapuri |
20 | CBTL Departure Hall BIA |
21 | CBTL Gadong Centrepoint |
22 | CBTL Seaview Hotel |
23 | CBTL The Mall |
24 | CBTL Times Square |
25 | Charcoal BSB |
26 | Chung Hwa Middle School BSB |
27 | Citis Square |
28 | Cosmopolitan College Jaya Setia |
29 | Depot Cafe Kiarong |
30 | Excapade BSB |
31 | Excapade Kiulap |
32 | Excapade Kiulap Regent Square |
33 | Excapade Madewa |
34 | Excapade Pandan |
35 | Excapade Seria |
36 | Excapade Times Square |
37 | Fiore Restaurant |
38 | Fratini Centrepoint |
39 | Fratini Pandan |
40 | Fratini Seria |
41 | Fratini Sg. Tilong |
42 | FunBlocks |
43 | Horizon BSB |
44 | Hua Ho Manggis |
45 | Hua Ho Tg Bunut |
46 | Imagine Centre Citis Square |
47 | Imagine Centre KB |
48 | Imagine Centre Mall Gadong |
49 | Imagine Centre Panaga |
50 | Imagine Centre Rimba |
51 | Imagine Centre Tg Bunut |
52 | Imagine Centre Tutong |
53 | Imagine Centre Yayasan |
54 | Imagine HQ RB Plaza |
55 | JP Playground |
56 | JPMC |
57 | Kaizen Sushi (Bandar) |
58 | KB Sentral |
59 | Keoja Hotel |
60 | Kopi ChatterBox Gadong |
61 | Liang Lumut Recreational Center |
62 | Little Soho |
63 | Marilyn Café KB |
64 | Marilyn Café Seria |
65 | Mexx Vintonn |
66 | MyTown BSB |
67 | Nerdee Café |
68 | Pappa Rich Gadong |
69 | Politeknik Lumut |
70 | Politeknik OSP |
71 | Pondok Sari Wangi Jerudong |
72 | Pusat Belia |
73 | RBRC |
74 | Rimba Point |
75 | RMS Diner KB |
76 | Roomz Hotel |
77 | Sejalin |
78 | Seri Qlap Mall |
79 | Starbox Grill and Café Kiulap |
80 | Starbucks Beribi |
81 | Starbucks Mabohai |
82 | Starbucks Pandan |
83 | Substation Kiarong |
84 | SugarBun Gadong |
85 | SugarBun KB Sentral |
86 | SugarBun Manggis |
87 | SugarBun Mulaut |
88 | SugarBun Tutong |
89 | SupaSave Beribi |
90 | SupaSave Mabohai |
91 | SupaSave Panaga |
92 | Swensens Gadong |
93 | Swensens Sengkurong |
94 | Swiss Hotel |
95 | Taman SOAS |
96 | Tat Place Hotel |
97 | Taurean Café |
98 | The Castle Gadong |
99 | Times Cineplex |
100 | Times Square |
101 | UBD |
102 | UNISSA |
103 | UNN Berakas Exchange |
104 | Utama Bowling |
105 | UTB |
106 | WAFA Hotel |
107 | Yayasan |
Adakah saya boleh menggabungkan pelan Home WiFi saya dengan pelan mobile dari Progresif?
Ya, awda boleh menggabungkan mana-mana pelan Home WiFi Progresif (One Home, One Home Plus atau Zoom) dengan mana-mana pelan Mobile Progresif (One Mobile atau More).
Saya adalah pelanggan pelan Home WiFi Progresif. Dapatkah saya menaiktaraf atau menurunkan pelan saya?
Ya, awda boleh membuat permintaan untuk menaiktaraf atau menurunkan pelan awda.
Saya mempunyai pelan Home WiFi tanpa kontrak dan ingin menaik taraf:
- Awda tidak dikenakan yuran pemprosesan. Ia adalah percuma
- Awda harus membayar jumlah tertunggak dari pelan yang sedia ada
Saya mempunyai pelan Home WiFi tanpa kontrak dan ingin menurunkan taraf:
- Awda akan dikenakan yuran pentadbiran sebanyak $10.00
- Awda harus membayar jumlah tertunggak dari pelan yang sedia ada
Saya mempunyai pelan Home WiFi dengan kontrak yang sedia ada dan ingin menaik taraf:
- Awda tidak dikenakan yuran pemprosesan. Ia adalah percuma.
- Awda harus membayar jumlah tertunggak dari pelan yang sedia ada
- Kontrak awda akan diperbaharui selama 18 bulan
Saya mempunyai pelan Home WiFi dengan kontrak yang sedia ada dan ingin menurunkan taraf:
- Awda dikenakan yuran penalti sebanyak $100.00
- Awda harus membayar jumlah tertunggak dari pelan awda yang sedia ada
- Kontrak awda akan diperbaharui selama 18 bulan
Adakah saya perlu membuat bayaran deposit semasa pendaftaran Home WiFi bagi jika saya adalah orang asing yang memegang kad pengenalan berwarna hijau?
Bolehkah saya mengalihkan talian tetap saya kepada Pelan ZOOM ini?
Ya, awda boleh beralih dan menggunakan nombor talian tetap awda apabila mendaftar ke Pelan ZOOM ini dengan pilihan talian tetap percuma.
Kawasan saya hanya mempunyai akses kepada rangkaian copper. Dapatkah saya beralih ke pelan ZOOM?
Buat masa ini, kami tidak menawarkan pelan ZOOM kepada kawasan-kawasan yang masih menggunakan copper. Jika awda masih berminat untuk beralih ke Progresif Home WiFi, awda boleh mendaftar melalui laman sesawang Progresif atau mengunjungi cawangan-cawangan Progresif.
Bagaimana caranya untuk menyemak penggunaan data sekiranya saya tidak mempunyai talian Progresif?
Awda masih boleh menyemak penggunaan data awda melalui laman sesawang Progresif di sini dengan memasukkan nombor akaun serta nombor talian tetap awda.
Apakah yang perlu saya sertakan semasa mendaftar ke pelan ZOOM ini?
Pelanggan hendaklah membawa kad pengenalan asal yang sah dan menunjukkan dokumen pengenalan diri yang bergambar serta dokumen untuk bukti alamat awda semasa mendaftar.
Apakah yang akan terjadi setelah kontrak saya tamat?
Setelah kontrak awda tamat, harga bulanan pelan awda akan kembali kepada harga tanpa kontrak secara automatik. Akan tetapi, awda masih diberi pilihan untuk memanjangkan atau memperbaharui kontrak awda untuk menikmati harga yang rendah.
Apakah yang akan terjadi apabila saya menamatkan perkhidmatan pelan ZOOM saya sebelum kontrak saya tamat?
Awda perlu membayar baki sewa mengikut jumlah bulan yang tinggal dalam kontrak awda.
Bagaimanakah saya akan menerima bil bulanan saya?
Kami sekarang menggunakan perkhidmatan eBil kepada pelanggan dimana awda boleh menyemak bil awda melalui aplikasi Progresif CARE+ atau langsung dikirimkan ke inbox emel awda.
Siapakah yang patut saya hubungi untuk bantuan lanjut?
Awda boleh menghantar pesanan DM di media sosial Progresif, membuat panggilan ke 177, menghubungi kami melalui webchat di laman web kami atau kunjungi mana-mana cawangan Progresif yang berdekatan.