MORE
FREQUENTLY ASKED QUESTIONS
The MORE plan is a cost-efficient postpaid mobile plan that comes with a certain number of talk and text along with four different options of starting data levels that are curated based on how much data you need every month. When you need MORE, you have the freedom to purchase Data Add-on or Unlimited Talk and Text Add-on.
You can sign for any of the following Base Plans of the MORE plan:
MORE Plan | Data | Talk | Text | Price/Month Non-Contract | Price/Month Contract* |
| 6 | 30 mins | 30 SMS | $18 | $16 | |
| 15 | 30 mins | 30 SMS | $30 | $28 | |
| 20 | 30 mins | 30 SMS | $38 | $36 | |
| 35 | 30 mins | 30 SMS | $65 | $63 |
*Discounted prices on 12 or 18-month contract. After contract period ends, prices will revert to the non-contract price.
*Customers have the option to choose the duration of their contract – either for 12 months or 18 months.
There are different Add-ons for Data and Unlimited Talk and Text as follows:
| Data Add-on | ||
| Data (GB) | Validity | Price |
| 1 | 10 days | $3 |
| 2 | 10 days | $5 |
| 5 | 30 days | $10 |
| 10 | 30 days | $20 |
| 20 | 30 days | $40 |
| 50 (5G) | 60 days | $80 (O.P $100) |
| 100 (5G) | 60 days | $150 (O.P $180) |
| Unlimited Talk & Text Add-on | ||
| Talk & Text | Validity | Price |
| Unlimited | 30 days | $4 |
Note: Add-ons above are not applicable for the One Mobile plan
You can register for the Progresif CARE+ App to purchase Add-ons easily or send a text to 39100.
You may send the following text to 39100:
| Data Add-ons | |||
| Data (GB) | Validity | Price | SMS Text |
| 1 | 10 days | $3.00 | Add1GB10 |
| 2 | 10 days | $5.00 | Add2GB10 |
| 5 | 30 days | $10.00 | Add5GB30 |
| 10 | 30 days | $20.00 | Add10GB30 |
| 20 | 30 days | $40.00 | Add20GB30 |
| 50 | 60 days | $80.00 | Add50GB60 |
| 100 | 60 days | $150.00 | Add100GB60 |
You may send the following text to 39100:
| Unlimited Talk & Text Add-on | |||
| Talk & Text | Validity | Price | SMS Text |
| Unlimited | 30 days | $4.00 | AddUNLTT |
Yes, you can, the Add-on will be used based on the one(s) you purchase first.
E.g. On Monday, you purchase a 2GB Add-on valid for 30 days, and a 5GB on Wednesday. The 2GB will be used first and will expire first, before the 5GB which will be used later and will expire later.
No, they will not. You will have to purchase an Add-on as it does not automatically recur.
No. We would like to avoid any bill shock, so you will not be able to make any calls, send texts or use your data unless you purchase an Add-on.
You will need to pay one month’s rental in advance.
Yes, you will receive the following SMS notifications when you have used up the following:
- 50% of your data usage
- 80% of your data usage
- 100% of your data usage
You will also receive a notification when you have used up 100% of your plan’s Talk & Text usage.
No, however if you take up a 12-month or 18-month contract, you will be able to enjoy a lower price on your monthly plan.
Once your contract ends, your plan will be reverted to non-contract price.
You will have to pay off the remaining rental fees based on the number of months left on your contract.
Yes, it is. Find out more through our social media accounts, call us at 177 or visit any Progresif store near you for the latest device deals.
Yes, you can make a request to upgrade or downgrade your existing plan.
I currently have a Postpaid mobile plan without contract and wish to upgrade:
- There will be no processing fee as it is free.
- You will be however required to pay any past due amounts
I currently have a Postpaid mobile plan without contract and wish to downgrade:
- There will be a $10.00 Administration Fee
- You will be however required to pay any past due amounts.
I currently have a Postpaid mobile plan with an existing contract and wish to upgrade:
- There will be no processing fee as it is free.
- Your contract will revert as the first month of an 12/18-month contract.
- You will be however required to pay any past due amounts
I currently have a Postpaid mobile plan with an existing contract and wish to downgrade:
- There will be a $100.00 penalty fee
- Your contract will revert as the first month of an 12/18-month contract.
- You will be however required to pay any past due amounts.
Note: Contract period for your new plan will refresh according to your existing plan’s contract period. If you purchased via our Progresif Webstore, the administration fee will be charged to your next bill.
No, if you are a Postpaid One Mobile customer contracted with an 18-month device bundle then you will not be able to change your plan.
No. Due to the change in plans, you won’t be able to keep remaining data from your previous plan or add-on when you change or upgrade to a new plan.
You can find the rates for international calls and text here.
You can sign up at any Progresif Store, through online order or by approaching our Progresif Sales Agents.
Customer must present valid original identity card at time of application and will be required to produce a valid photo-ID and proof address documentation.
We have gone paperless and offer eBill to our customers which can be viewed on our Progresif CARE+ App or sent directly to your email inbox.
You may reach out to us on social media, call us at 177, chat with us via webchat on our website or visit your nearest Progresif store.
Pelan MORE ini adalah pelan pascabayar mudah alih yang menjimatkan kerana ia merangkumi panggilan dan teks yang terhad serta empat pilihan untuk data permulaan mengikut berapa banyak data yang awda perlukan setiap bulan. Apabila awda memerlukan MORE, awda diberi kebebasan untuk membeli Data Add-on atau Unlimited Talk and Text Add-on.
Awda boleh mendaftar ke mana-mana pelan asas dibawah pelan MORE:
Pelan MORE | Data | Talk | Text | Harga/Bulan Tanpa Kontrak | Harga/Bulan Kontrak* |
| 6 | 30 mins | 30 SMS | $18 | $16 | |
| 15 | 30 mins | 30 SMS | $30 | $28 | |
| 20 | 30 mins | 30 SMS | $38 | $36 | |
| 35 | 30 mins | 30 SMS | $65 | $63 |
*Harga diskaun bagi kontrak bertempoh 18 bulan. Setelah kontrak tersebut tamat, harga akan kembali ke harga asal tanpa kontrak.
*Pelanggan boleh memilih tempoh kontrak diantara 12 bulan ataupun 18 bulan.
Pelan MORE mempunyai Add-on berbeza bagi Data dan Talk and Text tanpa had seperti berikut:
| Data Add-on | ||
| Data (GB) | Tempoh Sah | Harga |
| 1 | 10 hari | $3 |
| 2 | 10 hari | $5 |
| 5 | 30 hari | $10 |
| 10 | 30 hari | $20 |
| 20 | 30 hari | $40 |
| 50 (5G) | 60 hari | $80 (O.P $100) |
| 100 (5G) | 60 hari | $150 (O.P $180) |
| Tambahan Talk & Text Tanpa Had | ||
| Talk & Text | Tempoh Sah | Harga |
| Tanpa Had | 30 hari | $4 |
Nota: Add-on diatas tidak boleh digunakan untuk pelan Postpaid One Mobile
Awda boleh mendafter ke aplikasi Progresif CARE+ untuk membeli Add-on dengan mudah atau menghantar teks ke 39100.
Awda boleh hantarkan mesej tersebut ke 39100:
| Data Add-ons | |||
| Data (GB) | Tempoh Sah | Harga | Teks SMS |
| 1 | 10 hari | $3.00 | Add1GB10 |
| 2 | 10 hari | $5.00 | Add2GB10 |
| 5 | 30 hari | $10.00 | Add5GB30 |
| 10 | 30 hari | $20.00 | Add10GB30 |
| 20 | 30 hari | $40.00 | Add20GB30 |
Awda boleh hantarkan mesej tersebut ke 39100:
| Tambahan Talk & Text Tanpa Had | |||
| Talk & Text | Tempoh Sah | Harga | Teks SMS |
| Tanpa Had | 30 hari | $4.00 | AddUNLTT |
Ya, boleh. Add-on awda akan digunakan mengikut pembelian yang terdahulu.
Contoh: Pada hari Isnin, awda membeli Add-on sebanyak 2GB yang sah selama 30 hari, dan pada hari Rabu, awda membeli Add-on lagi sebanyak 5GB. Maka 2GB yang awda beli akan digunakan dahulu sehingga tamat tempoh, dan seterusnya Add-on 5GB akan digunakan sehingga tamat tempohnya.
Tidak. Awda perlu membeli Add-on lagi kerana ia tidak diperbaharui secara bulanan.
Tidak. Kami ingin mengelakkan kejutan bil dan awda tidak akan dapat membuat panggilan, menghantar teks atau menggunakan data kecuali awda membeli Add-on.
Awda hanya perlu membayar harga sewa sebulan terlebih dahulu.
Ya, awda akan menerima notifikasi melalui SMS apabila awda telah menggunakan yang berikut:
- 50% dari penggunaan data awda
- 80% dari penggunaan data awda
- 100% dari penggunaan data awda
Kami juga akan menghantarkan notifikasi apabila awda telah mencapai 100% dari penggunaan Talk & Text awda.
Tidak, tetapi jika awda mendaftar dengan kontrak yang bertempoh selama 12 bulan atau 18 bulan, awda boleh menikmati harga bulanan yang rendah.
Setelah kontrak awda tamat, pelan awda akan kembali ke harga tanpa kontrak.
Awda perlu melunaskan baki bayaran sewa berdasarkan jumlah bulanan yang masih ada dalam kontrak awda.
Ya, ia dibukakan kepada pelan Handset Bundle. Dapatkan info lanjut melalui akaun media social kami, hubung kami di talian 177 atau kunjungi cawangan Progresif yang terdekan untuk tawaran telefon bimbit terbaru.
Ya, awda boleh membuat permintaan untuk menaiktaraf atau menurunkan pelan awda.
Saya mempunyai pelan Pascabayar One Mobile tanpa kontrak dan ingin menaik taraf:
- Awda tidak dikenakan yuran pemprosesan. Ia adalah percuma
- Awda harus membayar jumlah tertunggak dari pelan yang sedia ada
Saya mempunyai pelan Pascabayar One Mobile tanpa kontrak dan ingin menurunkan taraf:
- Awda akan dikenakan yuran pentadbiran sebanyak $10.00
- Awda harus membayar jumlah tertunggak dari pelan yang sedia ada
Saya mempunyai pelan Pascabayar One Mobile dengan kontrak yang sedia ada dan ingin menaik taraf:
- Awda tidak dikenakan yuran pemprosesan. Ia adalah percuma.
- Awda harus membayar jumlah tertunggak dari pelan yang sedia ada
- Kontrak awda akan diperbaharui selama 18 bulan
Saya mempunyai pelan Pascabayar One Mobile dengan kontrak yang sedia ada dan ingin menurunkan taraf:
- Awda dikenakan yuran penalti sebanyak $100.00
- Awda harus membayar jumlah tertunggak dari pelan awda yang sedia ada
- Kontrak awda akan diperbaharui selama 18 bulan
Nota: Tempoh kontrak untuk pelan baharu awda akan dimuat semula mengikut tempoh kontrak pelan sedia ada awda. Sila ambil maklum, jika awda membuat pembelian melalui Progresif Webstore, caj pentadbiran akan dikenakan pada bil awda yang seterusnya
Tidak, pelanggan-pelanggan pelan Postpaid One Mobile berserta telefon bimbit tidak boleh menukar pelan mereka.
Tidak. Oleh kerana pemindahan pelan, lebihan data dari pelan asas atau Add-on awda yang sebelumnya tidak lagi dapat digunakan apabila menukar ke pelan yang baru.
Awda boleh dapatkan kadar bagi panggilan dan teks antarabangsa di sini.
Awda boleh mendaftar di kesemua cawangan Progresif, melalui pesanan atas talian atau dengan berjumpa dengan Ejen Jualan Progresif.
Pelanggan hendaklah menunjukkan kad pengenalan yang sah semasa pendaftaran, dokumen pengenalan diri yang bergambar dan dokumen sebagai bukti bagi alamat rumah.
Kami sekarang menggunakan perkhidmatan eBil kepada pelanggan dimana awda boleh menyemak bil awda melalui aplikasi Progresif CARE+ atau langsung dikirimkan ke inbox emel awda.
Awda boleh menghantar pesanan DM di media sosial Progresif, membuat panggilan ke 177, menghubungi kami melalui webchat di laman web kami atau kunjungi mana-mana cawangan Progresif yang berdekatan.
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